Jodene Minnis
New Britain,CT
Summary
Motivated,with proven success in improving operations, and always showing passion in serving customers well while exceeding customer expectations and maintaining poise and a sense of humor in demanding environments. Strong history of exceptional service in all work environments.
Overview
7
7
years of professional experience
Work History
Licensed Real Estate Agent
Berkshire Hathaway HomeServices
03.2018 - 08.2023
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Negotiated, facilitated, and managed real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Bartender
V's Trattoria
04.2019 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender
India
05.2017 - 03.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Assistant Store Manager
Real Steal Outlet
09.2016 - 05.2017
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Real Estate Certification/License - Real Estate Agent
Tunxis Community College
Farmington, CT07.2017
Tam/Tip Certification/ Mixology - Mixology
Bartenders Academy
Waterbury, CT12.2014
Certified Designer - Interior Design/Home Storage Specialist/Stager
School of Interior Design
Milford, CT04.2013
Skills
- Customer Service
- Mixology Techniques
- Supply and Inventory Maintenance
- Food Sales and Promotion
- Organizational Abilities
- Marketing and Sales
- Teamwork and Professionalism
- Responsible Alcohol Service
Timeline
Bartender
V's Trattoria
04.2019 - 03.2020
Licensed Real Estate Agent
Berkshire Hathaway HomeServices
03.2018 - 08.2023
Bartender
India
05.2017 - 03.2019
Assistant Store Manager
Real Steal Outlet
09.2016 - 05.2017
Real Estate Certification/License - Real Estate Agent
Tunxis Community College
Tam/Tip Certification/ Mixology - Mixology
Bartenders Academy
Certified Designer - Interior Design/Home Storage Specialist/Stager
School of Interior Design
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