Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodi Carey

Ghent,NY

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Boat N RV Superstore
Ghent, NY
01.2015 - 01.2019
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.

Office PCA

Self employed
Ghent, NY
01.2009 - 01.2019
  • Organized oral medications for clients following dosage and schedule requirements.
  • Assistance with hygiene
  • Laundry
  • Meals
  • Appointments

Education

GED -

Norwalk Tech

Skills

  • Complaint resolution
  • Scheduling
  • Account updating
  • In-store support

Timeline

Customer Service Representative

Boat N RV Superstore
01.2015 - 01.2019

Office PCA

Self employed
01.2009 - 01.2019

GED -

Norwalk Tech
Jodi Carey