Jodi Irons
Compliance-focused records management and support professional with experience in medical records, workers’ compensation, and customer service. Skilled in documentation, reporting, and issue resolution, with a strong record of accuracy, confidentiality, and timely case support with 12 year's experience in the medical field and 6 years of Dispatch experience in the Railroad, Oil & Gas Industry and State Emergency Services.
Work History
Support Specialist
1 Year 2 MonthsJob Summary.
- Service as a key point of contact for injured workers. This role provides administrative, customer service, and operational support to ensure the timely and accurate management of workers' compensation concerns.
Duties:
- Handled customer inquiries regarding workers' compensation via phone and email.
- Reviewed and evaluated Verification of Employment (VON) submissions to facilitate effective workers' compensation coverage for employers.
- Determined employer eligibility for Verification of Notice approval, ensuring compliance with in-state and out-of-state workers' compensation regulations.
- Analyzed employer documentation, business operations, payroll information, and jurisdictional requirements to ensure compliance and accuracy in claims processing.
- Verify business registration, coverage history, and eligibility requirements while identifying discrepancies or missing information.
- Escalated complex or high-risk cases to management or compliance personnel.
HIM Senior Specialist
1 Year 10 MonthsJob Summary:
HIM Senior Specialist is responsible for overseeing advanced health information management functions within the Medical Records Department. This role ensures the accuracy, integrity, security, and accessibility of patient health records while maintaining compliance with federal and state regulations, hospital policies, HIPAA requirements, and accreditation standards. The HIM Senior Specialist serves as a subject matter expert, providing guidance to staff, supporting audits and quality initiatives, and facilitating the efficient management of patient information across the healthcare organization.
Duties:
- Minimum of 3-5 years of experience in Health Information Management, Medical Records, or healthcare administration.
- Extensive knowledge of medical terminology, healthcare documentation practices, HIPAA regulations, and accreditation standards.
- Experience working with Electronic Health Record (EHR) systems such as Epic, Meditech or similar platforms.
- Strong analytical, problem-solving, and organizational skills.
- Proficiency in Microsoft Office Suite and healthcare information systems.
- Excellent communication and customer service skills.