Jodi Liebelt
Aurora,USA
Summary
Dynamic administrative professional with extensive experience at Advocate Medical Group, excelling in data management and effective communication. Proven ability to coordinate events and manage inventory, ensuring seamless operations. Skilled in Microsoft Office and HIPAA compliance, fostering collaboration and trust within teams while maintaining confidentiality and professionalism.
Overview
14
14
years of professional experience
Work History
Administrative Assistant-II
Advocate Medical Group-Young Hearts for Life
Oakbrook Terrace, IL
01.2016 - Current
- Responsible for daily secretarial and administrative services in support of YH4L Program Director, Founder & Medical Director and Department
- Responsible for Cardiac Screening Event preparations, Set Up, equipment management, data entry and managing Administrative Volunteers.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Patient Service Representative
Dreyer Medical Clinic-Advocate Health Care
Aurora, IL
01.2015 - 01.2016
- Responsible for telephone communication, appointment scheduling, patient/doctor messaging and administrative duties for the Otolaryngology (ENT) and Ophthalmology Departments.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Office Support Specialist
VNA Health Care
Aurora, IL
02.2012 - 05.2014
- Responsible for providing comprehensive administrative support to the Executive Team, Directors and VNA Staff
- Also responsible for processing Provider payroll, coordinating Provider interviews, maintaining office supplies and equipment, managing outgoing mail.
- Organized company events and meetings, coordinating logistics such as venue selection, catering arrangements, and agenda preparation to ensure smooth execution.
- Provided backup coverage at reception when needed; greeting visitors professionally and directing them accordingly within the organization.
Education
Bachelor of Business Administration - Office Administration Emphasis, Psychology Minor
University of Wisconsin- Whitewater
Whitewater, WI12.1989
Skills
- Microsoft Office proficiency
- Multitasking and prioritization
- Inventory and database management
- Volunteer coordination
- Spreadsheet management
- HIPAA compliance
- Team collaboration
- Organizational skills
- Effective communication
Training
Completed courses and seminars in customer service, Microsoft Office, HIPAA Privacy and Security, Epic and IDX Scheduling.
Timeline
Administrative Assistant-II
Advocate Medical Group-Young Hearts for Life
01.2016 - Current
Patient Service Representative
Dreyer Medical Clinic-Advocate Health Care
01.2015 - 01.2016
Office Support Specialist
VNA Health Care
02.2012 - 05.2014
Bachelor of Business Administration - Office Administration Emphasis, Psychology Minor
University of Wisconsin- Whitewater