Detail-oriented Lead Housekeeper with expertise in staff supervision and inventory management. Known for developing efficient workflows and implementing eco-friendly practices to enhance operational effectiveness.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Lead Housekeeper
Skylaranna Hotel & Resort
Fletcher, NC
02.2018 - 04.2022
Developed cleaning schedules to optimize staff workflow and efficiency.
Supervised housekeeping staff to ensure high cleaning standards throughout the resort.
Managed inventory of cleaning supplies and equipment for efficient operations.
Trained new employees on proper cleaning techniques and hotel protocols.
Collaborated with other departments to address guest requests and concerns promptly.
Monitored inventory levels of linens, towels, toiletries, and other consumables used by housekeepers.
Assistant Executive Housekeeper
Hampton Inn
Hendersonville, NC
05.2012 - 11.2017
Supervised housekeeping staff to maintain cleanliness and organization in guest rooms.
Conducted regular inspections of guest rooms to ensure adherence to quality standards.
Assisted in scheduling staff shifts to optimize coverage during peak periods.
Implemented eco-friendly cleaning practices to promote sustainability within the hotel operations.
Resolved customer complaints promptly and professionally.
Performed administrative duties such as filing documents, preparing reports.