Jodi Merrill
Principal Clinical Territory Manager
Hooper,UT
Summary
Strong background in Clinical Diabetes education and training to healthcare professionals on the disease state and medical device therapy. Comprehensive background in building strong relationships through communication and collaboration with both internal and external colleagues.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Principal Clinical Territory Manager
Medtronic
04.2017 - Current
- Strong ability to be the content expert in disease state and management to introduce new concept and learnings to drive behavior change and adoption of products as the preferred tool within my accounts.
- Ability to develop strong relationships with primary care offices within assigned geography
- Utilize effective communication with internal and external colleagues to overcome road blocks and drive results
- Drive sales closure through tailored product demonstrations and new patient training
- In fiscal year 2024, increased sales and market share of Medtronic insulin pumps and continuous glucose monitors growth by, in addition to regular duties, assuming the role of Territory Sales Manager and providing out-of-territory coverage
- Support healthcare providers in assessing and managing ongoing patient therapy to ensure a positive patient outcome by troubleshooting clinical and technical issues regarding Medtronic MiniMed products and therapy
- Launched FDA approved Minimed 780G insulin pump and continuous glucose monitor system including promoting the benefits and features of the automated system by training nurses, educators, and providers
- Successfully certified over 40 individual educators as product trainers by leading and overseeing patient trainings
- Collaborate with internal teams to ensure customer satisfaction and timely resolution of issues by performing as an integral part of the Sales Team
- Mentor and coach 10+ new clinical and sales team members on company policies and procedures
Senior Clinical Territory Manager
Medtronic
10.2012 - 04.2017
- Develop and lead patient training opportunities for Medtronic Minimed’s diabetes products and therapies
- Create customized training modalities based on individual patient needs, including in-person, remote, and group class options
- Ensure patient’s successful outcome in meeting diabetes glucose control by providing follow-up support
Clinical Territory Manager
Medtronic
04.2007 - 10.2012
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Trained and mentored sales representatives in sales techniques and strategies.
Education
Bachelor of Science in Nutrition and Food Sciences -
Utah State University
Skills
Clinical expertise
Teamwork and Collaboration
Excellent Communication
Medical device industry expertise
Certification
Certified Diabetes Care and Education Specialist (CDCES). National Certification Board for Diabetes Educators. 2003 to present. Registered Dietitian. Commission on Dietetics Registration. 1994 to present.
Timeline
Principal Clinical Territory Manager
Medtronic
04.2017 - Current
Senior Clinical Territory Manager
Medtronic
10.2012 - 04.2017
Clinical Territory Manager
Medtronic
04.2007 - 10.2012
Bachelor of Science in Nutrition and Food Sciences -
Utah State University