Jodi Sanisya-Atcitty
Shiprock,NM
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Manager
McDonald's
Kirtland, New Mexico
04.2025 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Crew Trainer
McDonald's
Shiprock, NM
02.2023 - 04.2025
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Ensured that all safety protocols were followed during training sessions.
- Encouraged open communication between trainees and management throughout the learning process.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Assisted management in developing strategies to improve customer service standards.
- Assisted in creating a motivational atmosphere that encouraged team growth.
- Adapted training approaches to accommodate individual learning needs.
Education
Shiprock High School
Shiprock, NMSome College (No Degree) - Nursing
San Juan College
Farmington, NMSkills
- Team building
- Employee training
- Conflict resolution
- Workflow optimization
- Safety protocol adherence
- Effective communication
- Leadership development
- Problem solving
- Crisis management
- Customer service
- Time management
- Workforce management
- Negotiation
- Safety procedures
Certification
- Certified Nusrsing Assistant
References
References available upon request.
Timeline
Manager
McDonald's
04.2025 - Current
Crew Trainer
McDonald's
02.2023 - 04.2025
Shiprock High School
Some College (No Degree) - Nursing
San Juan College