Open To Work
Jodian Callum
Jamaica
Summary
Dynamic, people-centered professional with 8+ years of experience in high-pressure hospitality and service environments. Proven ability to manage fast-paced operations, communicate effectively under pressure, and deliver exceptional, personalized service to diverse clientele. Skilled in streamlining workflows, supporting team performance, and maintaining a calm, professional presence in demanding situations. Recognized for strong guest relations, problem-solving, and a commitment to creating positive, memorable experiences. Seeking to contribute operational excellence and top-tier service in a hospitality-focused role.
Overview
11
11
years of professional experience
Work History
Private Events Coordinator
Self Employed Services
Queens
06.2018 - Current
- Coordinated schedules and logistics for various client services.
- Source and manage event staff including servers and bartenders, chefs and Host .
- Plan and execute private events including cocktail parties, brunches, and special occasions.
- Known for elegant presentation, seamless service flow, and attention to client vision.
General Manager
The New Vibes Lounge
Rockville Centre
10.2024 - 01.2026
- Oversee daily operations of a busy cocktail lounge, ensuring seamless front-of-house and back-of-house coordination.
- Manage, train, and schedule staff to maintain high performance and excellent customer service.
- Monitor inventory, vendor relationships, and supply ordering to control costs and reduce waste.
- Resolve customer issues efficiently, enhancing guest satisfaction and loyalty.
- Implement operational procedures to improve workflow and overall lounge experience.
Medical Administrative Assistant (Temp)
NYS Office of Mental Health
NYC
05.2018 - 02.2021
- Supported Director of Quality Management with administrative tasks and departmental coordination.
- Recorded and distributed meeting minutes, managed T&A records, and processed accrual transfers.
- Entered compliance data in internal databases (SLMS, NIMRS) and generated employee transcripts.
- Created evaluation tools for clinical staff and supported cross-departmental collaboration
- Verified accuracy and completeness of data entry into the database system.
Emergency Medical Technician (EMT-B)
Hunter Ambulance | Senior Care Ambulance | Insta-c
New York
01.2015 - 01.2020
- Delivered treatment under NY State EMT protocols, including airway management and wound care.
- Documented patient information accurately for medical handoffs and treatment continuity.
- Responded promptly to emergency calls, ensuring timely medical assistance.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
Education
High School Diploma -
Humanities and Arts Magnet High School
Emt-B - Emergency Medicine
Cornell University
Ithaca, NYSkills
- Guest Relations & VIP Customer Experience
- Conflict Resolution & De-escalation
- Team Leadership & Staff Support
- Multitasking in High-Volume Environments
- Emergency Response & First Aid Knowledge (EMT Training)
- Crisis Management & Composure Under Pressure
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$58000/yr - $100000/yrTimeline
General Manager
The New Vibes Lounge
10.2024 - 01.2026
Private Events Coordinator
Self Employed Services
06.2018 - Current
Medical Administrative Assistant (Temp)
NYS Office of Mental Health
05.2018 - 02.2021
Emergency Medical Technician (EMT-B)
Hunter Ambulance | Senior Care Ambulance | Insta-c
01.2015 - 01.2020
High School Diploma -
Humanities and Arts Magnet High School
Emt-B - Emergency Medicine
Cornell University