Summary
Overview
Work History
Skills
Timeline
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NATHAN GOMEZ

Chicago,IL

Summary

Energetic restaurant professional, effective at handling large workloads in fast-paced environments. Satisfies customers, brings in repeat business and builds relationships, works well with both front and back-of-house teams. Serves diverse needs with friendly, fast support. A dependable employee seeking opportunities to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.

Overview

3
3
years of professional experience

Work History

Private Events Coordinator

Mordecai
03.2024 - Current
  • Oversee the planning, coordination, and execution of private events, ensuring seamless experiences for guests and clients at Mordecai, a premier event venue in Chicago
  • Negotiate contracts, manage deposits, and track payments to ensure clients' and venue's financial integrity and satisfaction
  • Lead on-site coordination during events, supervising staff to ensure excellent customer service and adherence to event specifications..

Lead Server

Mordecai
01.2023 - Current
  • Supervise and mentor a team of servers, ensuring smooth service flow and maintaining high standards of hospitality, attention to detail, and professionalism
  • Provide exceptional personalized service to guests in a high-end, upscale dining environment, ensuring an outstanding experience from arrival to departure
  • Handle guest inquiries, concerns, and special requests with professionalism, ensuring prompt resolutions and fostering a positive dining atmosphere.

Lead Host

Mastro's Steakhouse
11.2021 - 03.2023
  • Manage reservations, coordinate waitlists, and efficiently assign tables to ensure optimal seating flow, balancing guest preferences with the restaurant’s capacity
  • Anticipated guest needs for personalized and seamless service
  • Work closely with the management team to coordinate guest preferences, seating arrangements, and special occasions, ensuring smooth transitions between dining shifts.

Bartender

Lucky Dorr Patio & Tap
03.2023 - 10.2023
  • Delivered excellent customer service, engaging patrons and providing recommendations to enhance their experience
  • Assisted in maintaining beer selections and ensuring quality service standards, contributing to a satisfying customer experience
  • Managed high-demand periods efficiently behind the bar, maintaining a smooth flow and positive atmosphere for patrons enjoying our beer offerings.

Senior Associate

Clark Street Sports
03.2022 - 10.2023
  • Increased team performance, monitoring activities, correcting deficiencies, and cultivating a competitive atmosphere
  • Enhanced customer service with approaches centered on individualizing support and meeting unique needs.
  • Improved marketing success by aligning strategies with target consumers.

Skills

  • MS Office applications
  • High-Volume Dining
  • Guest Engagement
  • Highly Organized
  • Mac OS X
  • Order Management
  • Windows operating systems

Timeline

Private Events Coordinator

Mordecai
03.2024 - Current

Bartender

Lucky Dorr Patio & Tap
03.2023 - 10.2023

Lead Server

Mordecai
01.2023 - Current

Senior Associate

Clark Street Sports
03.2022 - 10.2023

Lead Host

Mastro's Steakhouse
11.2021 - 03.2023

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NATHAN GOMEZ