Justine Collazzo
Boston,MA
Summary
Energetic professional experienced in coordinating and executing large- and small-scale events. Build rapport with clients and personnel to foster seamless collaboration and execute[ exceptional event experiences.
Overview
6
6
years of professional experience
Work History
Private Events Coordinator
Grafton Group Hospitality
Cambridge, MA
02.2023 - Current
- Manage the job recruiting, hiring, and training process for FOH teams.
- Manage restaurant FOH staff roles, and maintain a positive workplace environment, fostering growth and refining hospitality.
- Update all reservations and point-of-sale software.
- Perform daily banking and invoicing responsibilities
- Ensure a quality guest experience.
- Oversee all private events for up to 150 people, bringing in over $200k in sales.
- Design and print private event menus.
- Develop event concepts and detailed plans for events, including timelines, budgets, contracts, invoices, event space, and staffing.
- Provided leadership and guidance to staff, ensuring seamless event execution.
- Evaluate event success, and submit post-event reports; maintain client relationships.
Server/Backserver/Host
Russell House Tavern
Cambridge, MA
10.2021 - 02.2023
- Managed a section of tables, providing attentive service, and maximizing sales.
- Assisted fellow servers, bussers, food runners, etc., as needed to maintain efficiency throughout the restaurant.
- Maintained consistent service standards during high-volume periods.
- Delivered meals with a focus on customer satisfaction, promptly addressing any guests' needs or concerns.
- Welcomed and seated guests, prepared to-go orders, managed waitlists, and ensured efficient table turnover.
Office Manager - Temp Position
Ultragenyx
Burlington, MA
10.2021 - 01.2022
- Enforced health and safety policy for office space
- Supported HR in new hire onboarding and offboarding procedures
- Managed logistics for onsite events and meetings
- Welcomed guests and staff, serving as point of contact for all necessities while at the office
- Managed inventory and purchased office supplies as necessary including restocking of kitchen items and weekly office lunches
Marketing Intern
Ocular Therapeutic
Bedford, MA
06.2021 - 09.2021
- Led workstream with Marketing Operations compiling resources on Salesforce to download IRC digitally approved pieces, bringing awareness and visibility to the field teams of available resources to execute against
- Assisted in editing promotional content going through the IRC approval committee
- Collaborated with the Accounting department to carry out invoice reconciliation, bringing in over $70k in overdue payments
Accounting Intern - Extended Summer Internship
Ocular Therapeutic
Bedford, MA
07.2020 - 06.2021
- Assessed and managed incoming invoices and credits
- Maintained and organized monthly account reconciliation and journal entries
- Prepared and executed weekly bank deposits
- Created and maintained new organization system for invoices and POs
Marketing Intern
TimePayment
Burlington, MA
06.2019 - 08.2019
- Curated general social media content across multiple platforms
- Created a charity campaign for National Water Quality Month sponsored by the company to encourage donations to Water.org
- Proposed and implemented a project to develop onboarding welcome bags which are given to new hires
Education
Bachelor of Science - Marketing
University of Massachusetts Dartmouth
North Dartmouth, MA05-2021
Skills
- Microsoft Office Suite
- Toast
- Tripleseat
- OpenTable
- Salesforce Marketing Cloud
- LinkedIn Campaign Manager
- SalesForce Marketing Cloud
- QAD
- Event planning
- Budget management
- Customer relationship management
Timeline
Private Events Coordinator
Grafton Group Hospitality
02.2023 - Current
Server/Backserver/Host
Russell House Tavern
10.2021 - 02.2023
Office Manager - Temp Position
Ultragenyx
10.2021 - 01.2022
Marketing Intern
Ocular Therapeutic
06.2021 - 09.2021
Accounting Intern - Extended Summer Internship
Ocular Therapeutic
07.2020 - 06.2021
Marketing Intern
TimePayment
06.2019 - 08.2019
Bachelor of Science - Marketing
University of Massachusetts Dartmouth
Similar Profiles
David GhizDavid Ghiz
Bouncer at Grafton Connor GroupBouncer at Grafton Connor Group
Gabriel CapodicasaGabriel Capodicasa
Line Cook at Grafton Connor GroupLine Cook at Grafton Connor Group
Gulbin GundemGulbin Gundem
Bartender at Grafton GroupBartender at Grafton Group