Jodi ann James
10916 Firwood Place,NY
Summary
Dynamic Medical Coordinator at AHRC Nassau with a proven track record in patient advocacy and HIPAA compliance. Expertly facilitated communication among healthcare teams and families, ensuring seamless care coordination. Adept at managing insurance authorizations and appeals, enhancing patient access to necessary services while maintaining confidentiality and accuracy in health records.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Coordinator
AHRC Nassau
09.2022 - 08.2024
- Administered medication in accordance with the directives of a delegating nurse.
- Coordinated patient care services, facilitating effective communication between healthcare professionals and family members.
- Coordinated scheduling and transportation for residents with disabilities to attend medical appointments.
- Collaborated with multidisciplinary teams to create individualized care plans for clients.
- Served as a critical point of contact for patients during emergencies or after-hours situations, providing appropriate guidance and support during challenging moments.
Assistant Case Manager
Glen Cove Center for Nursing and Rehabilitation
09.2017 - 08.2019
- Collaborated with the case manager to secure insurance authorizations for patients to receive ongoing approval for continued therapy services.
- Maintained confidentiality and accuracy while organizing and filing patient health records in compliance with HIPAA regulations.
- Educated patients and families on coverage limitations and Medicare benefit exhaustion, offering guidance on available options.
- Communicated with insurance providers to verify coverage and secure approvals, supporting patients' continuity of care.
- Help patients understand the appeals processes when they are issued an insurance denial of coverage.
- Support patients through insurance denials by coordinating and submitting appeal documentation.
Education
Bachelor of Science - Nursing
York College
Jamaica, New York, NY05-2027
Skills
- HIPAA compliance
- Patient confidentiality
- Verbal communication
- Patient Advocate
- Data entry and database management
Certification
Basic Life Support (BLS)- American Heart Association
CPR/ First Aid Certification
HIPPA Training Certification
OSHA safety/ Infection Control Training
Languages
English
Full Professional
Interests
Outdoor and Adventure
- Hiking
- Camping
- Enjoy hobbies that combine physical activity with outdoor exploration
Physical Fitness and Wellness
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
- I enjoy participating in weekly 50 minutes walks for overall physical and mental well-being
Timeline
Medical Coordinator
AHRC Nassau
09.2022 - 08.2024
Assistant Case Manager
Glen Cove Center for Nursing and Rehabilitation
09.2017 - 08.2019
Bachelor of Science - Nursing
York College