Summary
Overview
Work History
Education
Timeline
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Jodie Joanne Prifti

Jodie Joanne Prifti

Plymouth,MA

Summary

Service Industry professional with over 35 years experience in Food and Beverage Management and experienced in all aspects of restaurant management.

Overview

40
40
years of professional experience

Work History

General Manager (Laid off)

Siros Restaurants, Marina Bay
03.2010 - 10.2011
  • Managed employee schedules; Served full, limited and function menus. Open and closed facility. Upsell contest and charts. Supervised costing and inventory. Hired and trained employees in various restaurant activities. Eloquently display strong management, training and motivational skills as well as excellent interpersonal, verbal and written communication skills. Able to work on own initiative or as part of a team. Naturally have built strong relationships with customers, staff members and guests. Obtained a seasoned knowledge of exact proportions and combinations to minimize portion control; and great ability to identify unruly or intoxicated patrons and to solve the problem discreetly.

Sales Associate

Marshall's Dept Store
01.2018 - 2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Communicated with customers and team members to solve problems.

Owned and Operated The Full Sail Restaurant

JOANNE PRIFTI
05.2012 - 11.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Bartender

Run of the Mill Tavern
01.2009 - 01.2011
  • Provide bartending support for the business such as filling orders, bar and table food delivery, and customer assistance. Received and processed inventory. Responsible for all opening and closing procedures including cash and credit receivables. Step in for hostess and/or bus staff as needed.

Bartender

Gallway Pub
01.2005 - 01.2008
  • Received and processed inventory. Responsible for all opening and closing procedures, all monies including register, Massachusetts lottery, Keno, ticket machines and bank deposits.

Bartender

Isaac’s on the Waterfront
01.1992 - 01.2008

Bartender

Mama Carmella’s
01.2002 - 01.2003

Manager/Bartender

Full Sail
01.1987 - 01.1996

Bartender

Barrett Family Restaurants, The Charlie Horse
01.1987 - 01.1992

Bartender

1620 Restaurant
01.1978 - 01.1988

Education

Hotel/Restaurant Management

Fisher College
Duxbury, MA

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Silver Lake High School
Kingston, MA

Timeline

Sales Associate

Marshall's Dept Store
01.2018 - 2024

Owned and Operated The Full Sail Restaurant

JOANNE PRIFTI
05.2012 - 11.2017

General Manager (Laid off)

Siros Restaurants, Marina Bay
03.2010 - 10.2011

Bartender

Run of the Mill Tavern
01.2009 - 01.2011

Bartender

Gallway Pub
01.2005 - 01.2008

Bartender

Mama Carmella’s
01.2002 - 01.2003

Bartender

Isaac’s on the Waterfront
01.1992 - 01.2008

Manager/Bartender

Full Sail
01.1987 - 01.1996

Bartender

Barrett Family Restaurants, The Charlie Horse
01.1987 - 01.1992

Bartender

1620 Restaurant
01.1978 - 01.1988

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Silver Lake High School

Hotel/Restaurant Management

Fisher College
Jodie Joanne Prifti