Jodine Holloway
Defiance
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
38
38
years of professional experience
Work History
Front of House Server/Bartender
Milk and Honey
08.2024 - Current
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete closing duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
Account Manager
CDS Global
10.1987 - 11.2025
- Served clients with knowledgeable, friendly support when creating and processing promotions and payments.
- Worked with clients and CDS team to collaboratively reach targets, consistently meeting or exceeding goals.
- Met with clients and CDS management to discuss and ascertain needs and tailor solutions.
- Monitored CDS processing and implemented quick and effective problem resolutions.
- Worked with CDS to create and document new or updated processes.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with clients through effective communication and quick response, resulting in long-term loyalty.
- Kept records of activities and special processes to provide for client accounting for monthly invoicing to clients.
Education
High School Diploma -
Harlan Community High School
Harlan, IASkills
- Multi-task management
- CRM systems
- Teamwork and collaboration
- Data-driven decision making
- Verbal and written communication
- Experienced in Microsoft Excel, Word, Office, and Teams
Timeline
Front of House Server/Bartender
Milk and Honey
08.2024 - Current
Account Manager
CDS Global
10.1987 - 11.2025
High School Diploma -
Harlan Community High School