Jodi Summer Bullard

Compassionate and goal-driven professional with over 10 years of leadership experience in healthcare and education sectors, along with 15 years of success in hospital and outpatient settings. Skilled in the Operating Room, excelling in scrubbing cases for 20 years. Demonstrated expertise in team management, organizing large-scale meetings, training and development, and vendor management. Consistently exhibits professionalism and superior communication skills to effectively meet client and company needs, ensuring optimal outcomes.

• Managed a team of 50+, and oversaw staff selection, training, evaluation, disciplinary action, complaints, and compensation recommendations
• Secured 16 contracts for new clinical sites, maintained existing relationships, and controlled a start-up budget of $150k
• Performed various HR functions, including compensation, benefits, training, development, and ensured the implementation of Company policies and procedures
• Payroll (ADP, Time and Attendance, and PayChex), including monthly draws for 4 Surgeons and all bonuses
• Oversaw the Financial and Budgetary function of the practice, authorized expenditure, and maintained the budget
• Performed reconciliations, and reported on General Ledger issues impacting revenue generation
• Delivered training to new and existing employees to ensure compliance with the standards and guidelines set forth for infection control, HIPAA, CLIA, OSHA, and to ensure the achievement of patient quality and safety goals
• Managed the Claims Processing function, the collection of patient billing, and the required audits
• Trained Claims Processing staff, provided oversight, and resolved the problems and concerns of clients, vendors and patients
• Plan marketing and educational functions for referral base – 400 plus attendees
• Organize international travel arrangements, agendas, and itineraries for special events
• Ensured adherence to the accrediting standards of ACICS, ABHES, and CAAHEP in the development of the curriculum, syllabi, and program
• Trained new Surgical Techs and externs in the operating room and in classroom setting
• Scrubbed complex procedures and collaboration with surgical team, not limited to but including: vascular, open heart, orthopedic, ENT, urology, and general
• Maintained student retention rates, placements, and graduation rates in accordance with the benchmarks and standards of the Accrediting Body
• Liaised effectively between Senior Management, employees, students, and clients, and ensured that critical problems and issues were resolved in a timely manner through proper communication
• Achieved 100% pass rate for Certification Exams, and attained placement rates of 94%
• Ensured sufficient clinical sites for student clinical rotations, placed students at clinical sites, and monitored progress throughout the Program

• Built strong relationships with surgeons and learned set up preferences to streamline procedures.
• Met 97% and above of productivity goals at Touchstone by extending modality hours and/or office hours.
• Collaborated with other Operations Managers to have a successful and safe drive-thru flu clinic during the Covid pandemic at our Baylor Family Medicine Clinic.