Jody Andrews
Little Rock,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Server
BJ's Restaurant & Brewhouse
North Little Rock, Arkansas
09.2015 - 02.2020
- Ensured excellent customer service throughout business hours.
- Attract, retain, and promote new business.
- Took and processed food and beverage orders accurately and promptly.
- Maintained cleanliness of tables, dining area, and serving stations.
- Assisted in training newly hired waitstaff.
Restaurant Manager
Newk's Eatery
Little Rock, Arkansas
08.2013 - 09.2015
- Manage all aspects of the restaurant, and focus on staff development and store appearance.
- Direct, efficient guest flow through participative shift management and staff scheduling.
- Supported inventory management by tracking supplies and placing orders.
- Lead staff relations in recruitment, training, and performance evaluation.
- Ensured compliance with health and safety standards during food preparation.
Restaurant Manager
El Chico Cafe
Little Rock, Arkansas
04.1999 - 08.2013
- Manage front-of-house restaurant operations for a high-volume restaurant.
- Assisted in managing daily restaurant operations and staff scheduling.
- Manage weekly bar inventory and vendor relations to ensure timely and cost-effective purchasing.
- Supported inventory management by tracking supplies and placing orders.
- Effectively lead and motivate employee satisfaction efforts.
- Assist in the management of sales analysis, forecasting, and other reporting activities.
- Ensured compliance with health and safety standards during food preparation.
Education
Personal Trainer Certification - Sports And Fitness Administration
Heritage College
Little Rock, AR06-2016
Some College (No Degree) - Computer Science
Northlake College
Irving, TXSome College (No Degree) - Computer Science
Tarrant County College
Fort Worth, TXSkills
- Customer service
- Guest relations
- Team training
- Time management
- Adaptability under pressure
- Effective communication
- Conflict resolution
- Critical thinking
- Attention to detail
- Performance evaluation
Military Service
- United States Navy, August 1989 - July 1993
- Petty Officer Third Class - Radioman, E-4
- Desert Storm Veteran
- Top Secret Clearance
Timeline
Server
BJ's Restaurant & Brewhouse
09.2015 - 02.2020
Restaurant Manager
Newk's Eatery
08.2013 - 09.2015
Restaurant Manager
El Chico Cafe
04.1999 - 08.2013
Personal Trainer Certification - Sports And Fitness Administration
Heritage College
Some College (No Degree) - Computer Science
Northlake College
Some College (No Degree) - Computer Science
Tarrant County College
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