Jody Cotter
Ennis,TX
Summary
Dynamic operations manager with a proven track record at Brookshire Brothers Grocery, excelling in store operations and employee supervision. Expert in enhancing customer engagement through innovative floor display designs and effective team motivation. Skilled in inventory analysis, ensuring optimal stock levels and minimizing stockouts, driving sales and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Store Director
Brookshire Brothers Grocery
Italy, TX
08.2025 - 04.2026
- Assisted in daily store operations, ensuring high standards of customer service and product availability.
- Collaborated with management to implement promotional displays, enhancing customer engagement and sales.
- Trained new staff on store procedures and best practices to ensure consistency in service delivery.
- Analyzed inventory levels, facilitating timely restocking and reducing potential stockouts.
Operations Manager
Spring Market
Italy, TX
02.2021 - 10.2024
- Assisted in daily store operations, ensuring high standards of customer service and product availability.
- Collaborated with management to implement promotional displays, enhancing customer engagement and sales.
- Trained new staff on store procedures and best practices to ensure consistency in service delivery.
- Analyzed inventory levels, facilitating timely restocking and reducing potential stockouts.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TXSkills
- Store operations
- Employee supervision
- Team management
- Employee motivation
- Floor display designs
- Receiving deliveries
- Customer service
- Problem-solving
- Multitasking and organization
- Store opening and closing
- Bank and safe deposits
- Store maintenance
- Supply ordering
Timeline
Assistant Store Director
Brookshire Brothers Grocery
08.2025 - 04.2026
Operations Manager
Spring Market
02.2021 - 10.2024
High School Diploma -
Waxahachie High School