Jody Evans
Pontotoc,MS
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Trace State Park
01.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Check campgrounds daily to ensure customers are satisfied.
- Create and hand out passes for the new campers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Caregiver
Companion Care Inspired
02.2021 - 12.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Manager
Dollar General
06.2011 - 11.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Science - Sport And Recreation Management
University of Mississippi
Oxford, MS05-2019
Associate of Science - Social Work
Itawamba Community College
Fulton, MS05-2011
GED -
Pontotoc City School
Pontotoc, MS12-2002
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Timeline
Assistant Manager
Trace State Park
01.2022 - Current
Caregiver
Companion Care Inspired
02.2021 - 12.2021
Manager
Dollar General
06.2011 - 11.2016
Bachelor of Science - Sport And Recreation Management
University of Mississippi
Associate of Science - Social Work
Itawamba Community College
GED -
Pontotoc City School
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