Jody Hacker
Oologah,OK
Summary
Functional Senior Director of Surgery driving proven results within a complex hospital system. Manages complex occupational issues while meeting business objectives. Strong operational skills and solid experience regulating policies and managing budget expenditures. Collaborates with management teams and stakeholders to uphold company vision.
Overview
19
19
years of professional experience
Work History
Senior Director of Surgical Services
ST. John Health System
01.2024 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Achieved departmental goals by developing and implementing strategic plans and initiatives.
- Implemented cost-saving measures through effective resource allocation and budget management.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Drafted and distributed reports to assist board members with critical business decisions.
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
- Defined clear targets and objectives and communicated to other team members.
System Director of Surgical Services
ST. John Health System
08.2021 - 01.2024
- Oversee and grow Surgery across the health system by implementing safety, efficiency and consistency throughout the Health System
- Created a Surgery and Surgical Support leadership team across the health system that is multidisciplinary to strengthen the growth potential across the health system.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Director of Surgical Services
ST. John Medical Center
01.2017 - 08.2021
- Worked with a dyad partner to make changes to policy and Surgical Service governance structure that increased physician engagement
- Collaborated with administration and physicians to sustain an environment supporting excellence and innovation, with a focus on safety in clinical nursing practice and patient care through assessing, planning, implementing and evaluating programs and standards for positive patient care outcomes
- Responsible for managing over 350 FTE that support a 32 bed OR.
- Oversaw regulatory compliance, ensuring adherence to state, federal, and accreditation standards for surgical services departments.
- Established effective communication channels between physicians, nurses, and support staff for optimal collaboration during surgeries.
Manager Perianesthesia
ST. John Medical Center
01.2014 - 01.2017
- Oversee the management of Perianesthesia including Pre-Admission Testing, One Day Surgery, OR holding, and Recovery Room
- Lead Process Improvement, workflow redesign, and standardization in the health system
- Responsible for TJC readiness, productivity, budget management, coaching, and mentoring
- Responsible for managing over 70 FTEs.
Team Leader Pre-Admission Testing and One Day Surgery
ST. John Medical Center
01.2010 - 01.2014
- Managed daily operations and staff for a 56-bed unit that serves two separate operating rooms
- Oversaw daily productivity and supply costs.
Clinical Educator Pre-Admission Testing and One Day Surgery
St. John Medical Center
01.2007 - 01.2010
- Provided education opportunities, ensured staff competencies and regulatory requirements were met
- Participated and lead organizational education efforts including nursing orientation, restraints, and development of other house-wide education.
Adult Intensive Care RN
ST. John Medical Center
01.2005 - 01.2007
- Provided comprehensive care for two to three critical ill patients
- Acted as charge nurse while caring for a team
- Served on the rapid response team and code blue teams.
Education
Masters in Nursing Administration and Leadership -
Capella University
01.2017
Bachelor of Science in Nursing -
University of Oklahoma Health Science Center
01.2005
Bachelor of Science in Education -
University of Nebraska Omaha
01.2000
Skills
- Business Analysis and Reporting
- Strategic Planning
- Legal and Regulatory Compliance
- Crew collaboration
- Crisis Management
- Problem Resolution
- Idea Development and Brainstorming
- Performance Evaluations
- Project Coordination
- Data Analytics
- Story pitching
Presentations
- Robotic operations and efficiencies, Intuitive Austin Summit 2023
- Sleep Apnea in Perianesthesia Setting, Oklahoma Society of Perianesthesia Nurses Conference, 01/01/15
- Process Improvement in Perianesthesia, Oklahoma Society of Perianesthesia Nurses Conference, 01/01/13
- Cultural Diversity, Grand Rounds St. John Medical Center, 01/01/09
Councils
- Surgical Services Committee
- Surgical Site Infections
- System Surgery Leadership Committee
- OR Surgeon Leadership Committee
Timeline
Senior Director of Surgical Services
ST. John Health System
01.2024 - Current
System Director of Surgical Services
ST. John Health System
08.2021 - 01.2024
Director of Surgical Services
ST. John Medical Center
01.2017 - 08.2021
Manager Perianesthesia
ST. John Medical Center
01.2014 - 01.2017
Team Leader Pre-Admission Testing and One Day Surgery
ST. John Medical Center
01.2010 - 01.2014
Clinical Educator Pre-Admission Testing and One Day Surgery
St. John Medical Center
01.2007 - 01.2010
Adult Intensive Care RN
ST. John Medical Center
01.2005 - 01.2007
Masters in Nursing Administration and Leadership -
Capella University
Bachelor of Science in Nursing -
University of Oklahoma Health Science Center
Bachelor of Science in Education -
University of Nebraska Omaha