Summary
Overview
Work History
Education
Skills
Timeline
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Jody Matthews

Ludlow,VT

Summary

Dedicated Retail Pharmacy Manager with 8 years of experience in managing pharmacy operations, optimizing medication therapy and ensuring regulatory compliance. Skilled in inventory management, customer service and team building. Strong clinical pharmacy background with expertise in medication therapy management, immunization administration and drug information. Proven track record of positive patient outcomes, customer service and team leadership.

Overview

17
17
years of professional experience

Work History

Pharmacy Manager

Rite-Aid Pharmacy
11.2017 - Current
  • Educated patients on possible drug interactions, potential side effects, and optimal medication administration
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained newly hired pharmacy technicians.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients
  • Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
  • Collaborated with store manager to maintain daily operations.

Staff Pharmacist

Walgreen's
07.2008 - 10.2017
  • Processed and dispensed prescription orders and provided drug utilization review in high volume pharmacy
  • Communicated regularly with providers regarding patient medications and possible drug interactions
  • Delivered medication therapy management
  • Administered vaccines after evaluating for appropriateness
  • Effectively resolved insurance rejections and other billing issues
  • Counseled patients on prescription and over-the-counter medications
  • Supervised, trained and coached pharmacy technicians and staff in all aspects of data entry
  • Performed administrative tasks including controlled substances inventory and medication ordering

Education

PharmD -

Massachusetts College of Pharmacy and Health Sciences
Boston, MA
2008

Bachelor of Science - Biology

University of Vermont
Burlington, VT
1999

Skills

  • Extensive retail pharmacy operations knowledge
  • Understands proper workflow and training
  • Trained in Medication Therapy Management
  • Immunization assessment and administration expertise
  • Clinical disease state medication management understanding
  • Conflict resolution ability
  • Team building/leadership
  • Staff supervisory experience

Timeline

Pharmacy Manager

Rite-Aid Pharmacy
11.2017 - Current

Staff Pharmacist

Walgreen's
07.2008 - 10.2017

PharmD -

Massachusetts College of Pharmacy and Health Sciences

Bachelor of Science - Biology

University of Vermont