Jody Miller
Cottonwood,AZ
Summary
Proficient in managing cash operations and enhancing team efficiency. Committed to implementing process improvements that reduce wait times and improve transaction accuracy, contributing to a seamless customer experience.
Overview
21
21
years of professional experience
Work History
Head Cashier
Home Depot
Cottonwood, AZ
01.2024 - Current
- Supervised daily cash operations, ensuring accurate transactions and compliance with company policies.
- Trained and mentored new cashiers on procedures, enhancing team efficiency and service quality.
- Managed cash drawer audits, maintaining accountability and reducing discrepancies through diligent oversight.
- Implemented streamlined checkout processes, improving customer wait times and satisfaction scores.
- Helped customers complete purchases, locate items, and join reward programs.
Package Handler
UPS
Rock Springs, WY
03.2019 - 10.2023
- Operated material handling equipment to efficiently load and unload packages.
- Sorted and organized packages for timely dispatch, ensuring accurate delivery routes.
- Collaborated with team members to maintain safety standards in fast-paced environment.
- Trained new hires on proper package handling techniques and safety protocols.
Parts Specialist
Enerflex
Rock Springs, WY
01.2005 - 03.2019
- Managed inventory levels to ensure timely availability of parts for operations.
- Coordinated with suppliers to source high-quality components and materials efficiently.
- Implemented process improvements that reduced order fulfillment time and increased accuracy.
- Stocked and managed stock of parts.
Education
High School Diploma -
Grand Valley High School
Parachute, COSkills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Cash handling
- Multi-tasking skill
- Employee training
- Policy enforcement
Timeline
Head Cashier
Home Depot
01.2024 - Current
Package Handler
UPS
03.2019 - 10.2023
Parts Specialist
Enerflex
01.2005 - 03.2019
High School Diploma -
Grand Valley High School