Jody Murner
Talladega,AL
Summary
Dependable, hard working person with over 20 years of experience in retail management. Skilled in inventory optimization, staff training, and maintaining high standards of customer service. Leads in honesty and integrity.
Overview
2027
2027
years of professional experience
Work History
Team Lead
Walmart
Talladega, AL
2008 - Current
- Evaluates inventory levels to enhance stock management, minimize waste, and increase efficiency.
- Order products fitted to common and seasonal customer needs.
- Bi-weekly inventory audits.
- Lead team meetings to discuss tasks, productivity, and to provide and hear feedback.
- Coordinates scheduling and staffing.
- Maintain positive customer relations by addressing issues and problem solving.
- Maintain professionalism by staying calm when addressing unhappy or angry customers.
- Oversee daily operations, ensuring compliance with company policies and procedures.
- Tasks such as scan outs, price changes, and modulars.
Sales Associate
Walmart
2000 - 2008
- Assisted customers with product inquiries and resolved issues to enhance shopping experience.
- Supported inventory management by restocking shelves and regularly auditing merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, refunds, and claims in accordance with store policy.
Furniture Department Manager
Walmart
1997 - 2000
- Trained and mentored staff on sales techniques and customer service excellence.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Collaborated with team members to enhance store layout for a better customer experience.
Team Member
Walmart
1994 - 1997
- Maintained cleanliness and organization of store shelves to ensure product visibility.
- Collaborated with team members to restock merchandise and manage inventory levels.
- Executed price changes and promotions accurately, ensuring compliance with company guidelines.
Education
High School Diploma -
Talladega High School
TalladegaSkills
- Attention to detail
- Conflict resolution
- Communication
- Customer oriented
- Coaching and mentoring
- Schedule management
- Trend tracking
- Relationship building
- Team supervision
- Problem-solving
- Multitasking
- Integrity
Timeline
Team Lead
Walmart
2008 - Current
Sales Associate
Walmart
2000 - 2008
Furniture Department Manager
Walmart
1997 - 2000
Team Member
Walmart
1994 - 1997
High School Diploma -
Talladega High School