Summary

Overview

Work History

Education

Skills

Timeline

Mercedes Sizemore

Chesapeake,VA

Summary

At Massage Envy, I leveraged my expertise in high-frequency machine use and exceptional customer service to enhance client satisfaction and skin health. I developed personalized care plans, significantly improving complexions and fostering lasting relationships through meticulous sanitation and tailored advice, demonstrating a unique blend of technical proficiency and interpersonal skills.

Overview

1

1

year of professional experience

Work History

Esthetician

Massage Envy

10.2023 - Current

Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Sterilized equipment for patient treatments.
Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Recommended retail products for at-home use.
Analyzed skin condition and made appropriate product recommendations.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Advised clients on proper home-care regimens.
Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
Suggested appropriate therapy based on current health of client.

Education

Centura

Chesapeake

03-2024

Skills

Customer service
High-frequency machine use
Multitasking and organization

Extractions and pore cleansing
Sanitization

Timeline

Esthetician

Massage Envy

10.2023 - Current

Centura