Joe Bacote
North Augusta,SC
Summary
Dynamic Workforce Consultant and CPS Investigator with a proven track record at Aiken County Department of Social Services. Expert in business analysis and client engagement, I've enhanced client satisfaction through tailored solutions and strategic planning. Skilled in building relationships and leveraging market research for impactful community engagement, I've significantly increased client placements.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Workforce Consultant
Aiken County Department of Social Services
04.2008 - 01.2023
- Streamlined processes by analyzing client needs and recommending tailored solutions.
- Enhanced client satisfaction by delivering high-quality consulting services and addressing concerns.
- Collaborated with cross-functional teams to implement effective solutions and achieve client goals.
- Built strong relationships with local employers to identify job opportunities, resulting in increased client placements.
- Monitored labor market trends closely to ensure clients received the most up-to-date and relevant job search support.
CPS Investigator
Aiken County Department of Social Services
09.1996 - 04.2008
- Provided ongoing support to families post-investigation, monitoring progress towards established goals and adjusting case plans as needed.
- Exercised sound judgment when making critical decisions regarding child safety under high-pressure circumstances.
- Enhanced the quality of investigative documentation by maintaining thorough records and utilizing advanced database systems.
- Assisted families in understanding their rights during the investigation process while maintaining a respectful relationship.
- Testified in court proceedings as needed, providing accurate and detailed information on investigations conducted.
Education
Bachelor of Science - Social Welfare
South Carolina State University
Orangeburg, SC05-1987
Skills
- Business analysis
- Strategic planning
- Market research
- Client engagement
- Employer outreach
- Resume development
- Community engagement
Accomplishments
- Supervised team of ten staff members.
- Collaborated with team of 15 in the development of regional job fairs.
Certification
- Child Protection Services, State Of South Carolina 1996/September
Languages
English
Full Professional
Interests
- Music
- I have a passion for photography and editing photos and video
- Graphic Design
Timeline
Workforce Consultant
Aiken County Department of Social Services
04.2008 - 01.2023
CPS Investigator
Aiken County Department of Social Services
09.1996 - 04.2008
- Child Protection Services, State Of South Carolina 1996/September
Bachelor of Science - Social Welfare
South Carolina State University
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