Joe Celestino
Rochester
Summary
Dynamic leader with a proven track record at Ingenious Ingenuity Inc, driving revenue growth and enhancing market position through strategic partnerships and effective operations management. Skilled in website development and organizational development, I excel in fostering high-performance teams and leveraging SEO to boost online presence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Chief of Operations
Ingenious Ingenuity Inc Dba Vertigo Drones
01.2018 - Current
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships, enhancing overall profitability and market position.
- Collaborated with the CEO to define and align the company’s business strategy, mission, and vision, ensuring organizational coherence and long-term success.
- Improved customer satisfaction by proactively addressing concerns, implementing process improvements, and driving continuous feedback loops for operational enhancements.
- Oversaw Accounts Payable and Accounts Receivable functions, ensuring efficient cash flow management and timely financial transactions across the organization.
- Managed logistics and shipping operations, interfacing with partners in the United States, China, Germany, Poland, and Switzerland to ensure timely product orders aligned with sales forecasts and demand, securing inventory levels for a 30-day supply chain buffer.
- Directed the shipping and receiving departments, optimizing processes to ensure smooth operations and on-time delivery of products to clients.
- Led marketing initiatives and website development, optimizing the company’s online presence to engage customers and drive brand awareness.
- Supervised repairs, service operations, and customer service teams, ensuring high-quality support and fostering long-term customer relationships.
- Provided strategic oversight for technical support teams, ensuring effective resolution of technical issues and enhancing product reliability and customer satisfaction.
- Oversaw and delegated duties to a team of operational staff, ensuring efficient task completion and fostering a collaborative, high-performance work environment.
Marketing Director
Ingenious Ingenuity Inc Dba Vertigo Drones
01.2016 - 01.2018
- Boosted sales performance by identifying and targeting high-potential market segments.
- Played a pivotal role in driving organizational change by effectively communicating new strategic direction to team members and stakeholders throughout the business.
- Collaborated with sales teams to develop targeted sales strategies that maximized revenue potential.
- Expanded market presence by establishing and maintaining key partnerships within the industry.
Marketing Manager
SDJ Machine Shop Inc
06.2012 - 12.2015
- Enhanced brand visibility and drove lead generation through effective management of external marketing campaigns and initiatives within the manufacturing industry.
- Managed and optimized social media channels to improve audience engagement and strengthen the company’s online presence.
- Developed and executed strategic marketing plans for product launches, rebranding efforts, and promotional campaigns aimed at expanding market reach.
- Collaborated closely with cross-functional teams to ensure consistent and cohesive branding across all customer touchpoints and communication platforms.
Education
No Degree - 3D Animation
Rochester Institute of Technology
Rochester, NYBFA - Communication Design
Buffalo State University
Buffalo, NY05-2012
Skills
- Operations management
- Business analysis
- Organizational development
- Graphic design
- Video editing
- HTML
- CSS
- Website development
- Adobe Creative Cloud
- Audio engineering
- SEO
- Google Analytics (GA4)
Certification
FAA Part 107
Timeline
Chief of Operations
Ingenious Ingenuity Inc Dba Vertigo Drones
01.2018 - Current
Marketing Director
Ingenious Ingenuity Inc Dba Vertigo Drones
01.2016 - 01.2018
Marketing Manager
SDJ Machine Shop Inc
06.2012 - 12.2015
FAA Part 107
No Degree - 3D Animation
Rochester Institute of Technology
BFA - Communication Design
Buffalo State University
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