JOE CHAVEZ
Tucson,United States
Summary
Dynamic Network Technology Specialist with proven expertise at Sahuarita Unified School District, excelling in hardware repair and network diagnostics. Demonstrated strong attention to detail while reducing repair costs and downtime. Skilled in remote desktop assistance and inventory management, delivering efficient solutions and enhancing user satisfaction.
Overview
11
11
years of professional experience
Work History
Network Technology Specialist
Sahuarita Unified School District
Sahuarita, AZ
06.2024 - 03.2025
- Performed in-depth hardware repairs on Chromebooks, including the desoldering and replacement of faulty charging ports, battery replacements, and screen replacements, significantly reducing repair costs and downtime.
- Provided first- and second-level technical support to faculty, staff, and students, resolving hardware, software, and network issues in a timely and efficient manner.
- Diagnosed and resolved a wide range of technical problems, including operating system errors (Windows, ChromeOS), application malfunctions, printing issues, and peripheral device failures.
- Utilized remote desktop tools and ticketing systems to effectively manage and track support requests, ensuring clear communication and resolution.
- Troubleshot network connectivity problems (wired and wireless), including diagnosing issues with routers, switches, and access points.
- Configured, deployed, and maintained desktop computers, laptops, Chromebooks, printers, projectors, interactive whiteboards, and other classroom technology.
Reclamation maintenance
Ascent aviation
Marana, AZ
08.2023 - 06.2024
- Remove and tag aircraft components per parts list
- Packaged and shipped parts per customer specifications
- Worked as a team to remove Large aircraft parts
Maintenance Worker
La Posada at Park Centre
Green Valley, AZ
09.2021 - 09.2022
- Key Responsibilities include conducting routine inspections of premises and equipment
- Performing preventative maintenance
- Handling basic repairs and maintenance
- Overseeing contractors when professional repairs are necessary
- Diagnosing mechanical issues and correcting them
- Repairing machines, equipment, or structures as necessary
- Maintain great relationships with residents and staff
Maintenance and Installation Technician
Green Valley Heating and Cooling
Sahuarita, AZ
02.2020 - 05.2020
- Installed and maintained HVAC units
Support Section
United States Airforce
01.2019 - 03.2020
- Responsible for inspection and maintenance of tools and equipment in order to maintain the armament on aircraft A10
- Knowledgeable in the software Tc Max and Microsoft Excel in order to keep accountability of inventory of tools and equipment
- Duties included sole responsibility for answerability and supply of spare tools
Maintenance Operation Center
United States Airforce
08.2017 - 12.2018
- Key responsibilities included keeping track of fuel and weapons loads, movement of the aircraft and injured personnel
- Track and report all aspects of aircraft maintenance in order to report to supervision which in turn helps make decisions for upcoming air tasking order
- Information is to be managed using a color coded, computer-based program (EMOC) in order to track flying hours, discrepancies, status changes and an entire aircraft overview
- Acting as a service center to the flight line
Aircraft Armament Technician
United States Airforce
03.2014 - 08.2017
- Responsible for maintaining launch and release devices on aircraft
- Ensured that explosive devices can be accurately delivered from jets
- Tested and evaluated new weapons systems to loading ordnance
- Maintained weapons off-equipment for the F22 aircraft
- Duties included scheduled, preventive, and emergency maintenance on off-equipment
- Disassembled, inspected, repaired, lubricated and assembled equipment per technical instruction
- Removed and installed aircraft panels
- Accountable for removing, disassembling, and inspecting parts for damage
- Perform armament systems maintenance functions
- Participate in the test and evaluation of new weapons systems
- Operationally check and electrically test aircraft pylons, bomb racks, and gun systems
Education
Certificate - Carpentry
Pima Community College
Tucson, AZ05.2021
Associates of Science - Building and Construction technologies
Pima Community College
Tucson, AZ05.2020
Skills
- Hardware repair and troubleshooting
- Network diagnostics and support
- Operating system management
- Remote desktop assistance
- Device configuration and maintenance
- Soldering and circuit repair
- Inventory management
- Attention to detail
- Tool proficiency
Accomplishments
- E-waste Reduction, Reduced electronic waste by performing component-level repairs on Chromebooks, including desoldering and replacing faulty charging ports, extending device lifespans, and minimizing the need for full replacements.
- Boosted Efficiency, Improved aircraft maintenance efficiency by 25% within one year.
- Increased Equipment Uptime, Reduced equipment downtime by 30% through effective preventative maintenance.
- Team Leadership Success, Successfully supervised a team of 10 technicians, enhancing productivity by 20%.
- Enhanced Inventory Control, Streamlined inventory processes, reducing discrepancies by 40% with Tc Max software.
Timeline
Network Technology Specialist
Sahuarita Unified School District
06.2024 - 03.2025
Reclamation maintenance
Ascent aviation
08.2023 - 06.2024
Maintenance Worker
La Posada at Park Centre
09.2021 - 09.2022
Maintenance and Installation Technician
Green Valley Heating and Cooling
02.2020 - 05.2020
Support Section
United States Airforce
01.2019 - 03.2020
Maintenance Operation Center
United States Airforce
08.2017 - 12.2018
Aircraft Armament Technician
United States Airforce
03.2014 - 08.2017
Certificate - Carpentry
Pima Community College
Associates of Science - Building and Construction technologies
Pima Community College
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