Joe Cirone
Elmwood Park
Summary
Dedicated, Customer Service orientated individual with a strong background in mental health support and client advocacy. Expertise in developing tailored treatment plans and collaborating with interdisciplinary teams to enhance client outcomes. Committed to empowering individuals through effective communication and support.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure a Civilian Jail Officer position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Counselor/Employment Specialist
Kenneth Young Center for Mental Health Services
Elk Grove, IL.
06.2023 - 04.2025
- Conducted individual and group counseling sessions to support client mental health needs.
- Developed and implemented personalized treatment plans for diverse client populations.
- Collaborated with interdisciplinary teams to coordinate comprehensive care services.
- Utilized evidence-based practices to facilitate therapeutic interventions effectively.
- Provided crisis intervention support, ensuring client safety and well-being during emergencies.
- Educated clients on coping strategies and resources to promote self-sufficiency.
- Maintained detailed case documentation in accordance with regulatory standards and best practices.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Goodwill Guide/Community Resource Specialist
Goodwill Retail Industries
Greendale, WI
01.2019 - 04.2021
- Collaborated with local organizations to identify and address community needs effectively.
- Assisted clients in navigating social services and obtaining necessary resources.
- Facilitated partnerships between stakeholders to promote resource sharing and collaboration.
- Implemented outreach strategies that increased awareness of available community resources.
- Conducted workshops to educate community members on available support services.
- Monitored program effectiveness through client feedback and outcome assessments.
Employment Specialist
A Safe Haven Foundation
Chicago, IL.
06.2017 - 05.2019
- Developed and implemented personalized employment plans for clients to enhance job readiness.
- Conducted comprehensive assessments to identify client skills and employment barriers.
- Facilitated workshops on resume writing, interviewing techniques, and job search strategies.
- Collaborated with community organizations to create job placement opportunities for clients.
- Provided one-on-one coaching to improve clients' soft skills and workplace adaptability.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
Case Manager/Counselor/Employment Specialist
Inner Voice Chicago
Chicago, IL
09.2013 - 06.2016
- Coordinated comprehensive assessments to identify client needs and develop tailored service plans.
- Facilitated communication between clients, service providers, and community resources to ensure effective support.
- Monitored client progress and adjusted interventions to enhance outcomes and promote self-sufficiency.
- Evaluated program effectiveness through data analysis, implementing improvements based on findings.
- Advocated for client rights and access to services, strengthening partnerships with community organizations.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Education
Bachelor of Science - Business Administration
National Louis University
Wheaton, IL.Skills
- Mental health support
- Self-care strategies
- Building rapport
- Client advocacy
- Career counseling
- Client records management
- Treatment plans
- Intake assessments
- Office administration
- Client counseling
Timeline
Counselor/Employment Specialist
Kenneth Young Center for Mental Health Services
06.2023 - 04.2025
Goodwill Guide/Community Resource Specialist
Goodwill Retail Industries
01.2019 - 04.2021
Employment Specialist
A Safe Haven Foundation
06.2017 - 05.2019
Case Manager/Counselor/Employment Specialist
Inner Voice Chicago
09.2013 - 06.2016
Bachelor of Science - Business Administration
National Louis University