Summary
Work History
Education
Skills
Software
Timeline
Generic

Joe Colella

Clovis

Summary

Dynamic IT Technician with proven expertise at Friona ISD in optimizing networks and delivering exceptional remote support. Skilled in hardware installation and desktop technical support, I excel at resolving complex issues swiftly. My proactive approach enhances operational efficiency and ensures seamless connectivity across devices, contributing to a more productive work environment.

Work History

IT Technician

Friona ISD
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

Technical Support Engineer

Allsups Convenience Store
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

Education

Bachelor - Computer And Information Systems

Wayland Baptist University
Plainview, TX
03.2002

Skills

  • Desktop technical support
  • Hardware installation
  • Technical support
  • Software configuration
  • Remote support
  • Network troubleshooting
  • Mobile device management
  • Helpdesk services

Software

Microsoft applications

Google applications

Timeline

IT Technician

Friona ISD

Technical Support Engineer

Allsups Convenience Store

Bachelor - Computer And Information Systems

Wayland Baptist University

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