Joe Cunningham
Boston
Summary
Skilled in operations and merchandise management, adept at leading teams and driving efficiency through effective coordination.
Overview
7
7
years of professional experience
Work History
Merchandise Manager
Legends Attractions - View Boston
Boston
04.2025 - Current
- Developed and implemented merchandise strategies to increase sales.
- Implemented inventory management systems to streamline stock control processes.
- Set direction for supervisory team and front-line staff to drive consistency of guest experience.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
Operations Manager
Legends Attractions - View Boston
Boston
02.2023 - 04.2025
- Oversaw daily operational staff & strategy, encapsulating ticket sales, guest services, and tour guides.
- Managed attraction's retail store and staff, including product designs, purchasing, inventory
- Developed operational Standard Operating Procedures
Director of Operations
Heritage Sports Ventures/New England Free Jacks
03.2021 - 02.2023
- Oversaw all operational aspects of all non-city events at Veterans Memorial Stadium in Quincy (New England Free Jacks Major League Rugby matches, In Between Days Music Festival, MICCA Regional Competition, etc.)
- Managed all supplemental stadium infrastructure to ensure spectator and athlete safety (portable restrooms, additional lighting for egress, wall padding, etc.)
- Oversaw food and beverage operations at stadium, including hiring of bartenders, managing point of sale systems, ordering and maintaining beverage inventory
- Served as liaison between company and City of Quincy Department of Natural Resources for all scheduling matters
Director of Operations
Boston Cannons/Connecticut Hammerheads
01.2019 - 03.2021
- Handled travel for all players and coaches of the Boston Cannons of Major League Lacrosse
- Coordinated all meals, hotel rooms, and ground transportation for all Cannons away games
- Helped launch a Major League Lacrosse expansion franchise, the Connecticut Hammerheads, secured a venue partnership with Fairfield University and maintained the same responsibilities as with the Cannons
- Oversaw $1.5 million in renovations to Veterans Memorial Stadium, including new seating, updated locker rooms and press boxes, video board, and VIP tent structure.
- Served as liaison between company, contractors and City of Quincy
Education
Sport Management -
UMass Amherst
Amherst, MA05.2016
Skills
- Operations Management
- Inventory Management
- Problem solving
- Staff coordination
- Team leadership
- Decision making
Timeline
Merchandise Manager
Legends Attractions - View Boston
04.2025 - Current
Operations Manager
Legends Attractions - View Boston
02.2023 - 04.2025
Director of Operations
Heritage Sports Ventures/New England Free Jacks
03.2021 - 02.2023
Director of Operations
Boston Cannons/Connecticut Hammerheads
01.2019 - 03.2021
Sport Management -
UMass Amherst
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