Bianca Jenkins
Milwaukee,WI
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Merchandise Manager
Dollar Tree
07.2022 - 03.2026
- Directed daily store operations, optimizing inventory management and enhancing customer engagement throughout the shopping experience.
- Led a team of associates, fostering a collaborative environment to improve service delivery and performance.
- Coordinated staff training initiatives, elevating team capabilities in product knowledge and customer service excellence.
- Managed cash handling procedures, safeguarding financial integrity during daily transactions and end-of-day reconciliation processes.
- Managed inventory control, cash control, and store opening and closing procedures.
Business Owner
STBS Catering LLC
01.2020 - Current
- I currently own and operate a delivery based catering and event servicing business.
Receiving Clerk
Malace|HR
02.2021 - 06.2022
- Processed inbound/outbound shipments. Updated/arrived expedited shipments using Ford systems by use of spreadsheets.
Press Operator
UTM
02.2017 - 01.2021
- Produced parts from metal using multiple punch presses.
- Visually inspected all produced parts.
- Successfully met daily work quotas for number of produced parts.
Warrantor/Data Entry
Express Pros/Whelan Co
07.2015 - 01.2017
- Warranted all inbound and outbound material.
- Verified certifications of metal material.
- Processed all certifications by use of hand held scanner.
Receiving Dock Clerk
HCS/ Mobis North America
02.2015 - 07.2015
- Processed incoming shipments.
- Printed and labeled placards onto raw material.
- Used hand held scanner to process inbound shipments.
- Audited warehouse inventory by use of hand held scanner.
Quality Control Inspector
HCS/ Mobis North America
12.2014 - 02.2015
- Unloaded automotive head and tail lights from packaging onto 10hour burn assessment areas.
- Performed hourly inspection of automotive parts within 10hour assessment process.
- Printed and labeled automotive outbound.
- Loaded and palletized outbound.
- Loaded and unloaded automotive parts by usage of dunnage and cardboard boxes.
- Lifted up to 30lbs.
Scheduler
Technicolor MPK
05.2010 - 11.2014
- Assisted in distributing and shipping operations.
- Printed and processed J.B.A shippers.
Education
Associate of Arts - Associate of Arts
Owens Community College
Perrysburg, OH04-2026
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Team leadership
- Outstanding communication skills
- Inventory management
- Operations management
- Recruiting and hiring
Accomplishments
- Supervised team of 24 staff members.
- Managed a store that exceeded company expectations in every quarter.
Certification
- Hospitality Certification of Hotel Clerk
- Present
Additional Information
Hospitality Certification
Languages
French
Limited Working
Timeline
Merchandise Manager
Dollar Tree
07.2022 - 03.2026
Receiving Clerk
Malace|HR
02.2021 - 06.2022
Business Owner
STBS Catering LLC
01.2020 - Current
Press Operator
UTM
02.2017 - 01.2021
Warrantor/Data Entry
Express Pros/Whelan Co
07.2015 - 01.2017
Receiving Dock Clerk
HCS/ Mobis North America
02.2015 - 07.2015
Quality Control Inspector
HCS/ Mobis North America
12.2014 - 02.2015
Scheduler
Technicolor MPK
05.2010 - 11.2014
Associate of Arts - Associate of Arts
Owens Community College