Joseph Eicher

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Established and cultivated solid business relationships with new or existing customers.

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.

• Trained and coached employees to improve performance and skills.
• Increased shop efficiency by implementing streamlined processes and organizing work areas.
• Managed materials inside shop and at job locations.
• Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.

• Inspected completed parts to verify compliance with specifications and quality standards.
• Utilized micrometers and calipers to measure and verify precise tolerances.
• Operated drill presses, lathes and milling machines to produce required parts.
• Manually set up machinery, lathes, and grinders.

• Maximized durability of installed ceilings by utilizing appropriate fastening methods for various materials and environments.
• Completed repairs on existing ceilings, restoring functionality while preserving aesthetic appearance according to client preferences.
• Identified potential issues during initial assessments, enabling proactive problem-solving before project commencement.
• Collaborated with architects, engineers, and other construction professionals to ensure cohesive design execution in all projects.

• Inspected installations to check for functionality and maintain customer satisfaction.
• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.

Pre flight inspections

thru flight inspections

post flight inspection

refueling of jp4

refueling of lox

tire changes

engine removal

flight launch / taxi

flight recovery