JOE FLORES
SALES PROFESSIONAL
BELLEAIR BEACH,FL
Summary
Dynamic business owner with a proven track record at The Haulin Pros, excelling in customer service and project management. Skilled in building rapport and problem-solving, I have successfully increased customer satisfaction through high-quality service and effective communication, ensuring repeat business and fostering strong client relationships. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
18
18
years of professional experience
Work History
Owner/Operator
The Haulin Pros
Palm Harbor, Florida
04.2022 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Trained and motivated employees to perform daily business functions.
Elevator Mechanic
Retro Elevator
St. Petersburg, Florida
01.2016 - 04.2023
- Responded swiftly to emergency calls for malfunctioning elevators, ensuring minimal disruption to building occupants'' daily routines.
- Assisted architects and engineers during the design phase of new construction projects, providing expert input on proper elevator system selection and placement.
- Mentored junior mechanics through hands-on training and guidance on best practices in the field of elevator maintenance.
- Installed new elevator systems in accordance with industry standards and local regulations, ensuring safe and reliable operation.
Contractor
Olde World Custom Interiors
Largo, Florida
02.2010 - 01.2016
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Created and managed project plans, timelines and budgets.
Jewelry Sales Associate
Gordons Jewelers
Clearwater, Florida
11.2007 - 01.2010
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Engaged with customers to understand their needs, leading to more effective and personalized sales pitches.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Tarpon Springs High School
Tarpon Springs, FL2005
Skills
RELATIONSHIP MANAGEMENT
ESTABLISHING CONNECTIONS
PROJECT MANAGEMENT
SKILLED TEAM LEADER
CUSTOMER SERVICE
STRATEGIC TROUBLESHOOTING
GOAL DRIVEN
BUSINESS PLANNING
Timeline
Owner/Operator
The Haulin Pros
04.2022 - Current
Elevator Mechanic
Retro Elevator
01.2016 - 04.2023
Contractor
Olde World Custom Interiors
02.2010 - 01.2016
Jewelry Sales Associate
Gordons Jewelers
11.2007 - 01.2010
High School Diploma -
Tarpon Springs High School