Joe Goehl
Waitstaff/Bartender
Elmhurst,IL
Summary
Hardworking Bartender/Busser with experience in large-scale, casual dining restaurants, as well as a fast paced party-bar, music venue . Committed to upholding excellent customer service, with the ability to problem solve in difficult situations. Well versed in serving a number of different cocktails, beers and wines. Excellent interpersonal skills with a history of delivering exceptional services in a fast paced, high volume atmosphere.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Bartender
Blarneys Island
Antioch, IL
05.2022 - 09.2022
- Organized bar inventory and followed storage procedures to keep the bar stocked during shift.
- Handled simultaneous customer orders and prepared drinks in a timely fashion.
- Developed new cocktails to support bar marketing and increase profits.
- Followed strict drink measurements to minimize products used and maximize profits.
- Washed equipment, barware and glasses after each use.
- Collected payments and operated the cash register.
- Assisted customers seated at the bar with food and drink orders.
- Responsible for arranging, organizing and restocking bottles at the bar.
- Checked to ensure the customers meet the legal age requirement.
- Dealt with difficult or intoxicated customers in a professional manner.
- Mixed various ingredients to make cocktails, served draft and can beer, as well as an assortment of wines.
- . Memorized orders to ensure the right orders got to the correct customers.
Bartender
100 South Italian Steakhouse
Elmhurst, IL
08.2021 - 08.2022
- Worked the main bar during special events, nights and weekends.
- Organized bar inventory and storage procedures to ensure bar was fully stocked.
- Performed opening and closing duties, set up for incoming shift, prepared cash drawers and took inventory.
- Crafted special drink and cocktail menu items based on the occasion.
- Followed alcohol serving procedures (Bassett Training) for preventing guest intoxication.
- Adhered to Illinois state laws regarding alcohol services and customer regulations.
- Maintained cash drawers and was held accountable for end of shift totals.
- Developed new signature cocktails (i.e Goehl Drink) and marketed those items to increase profits.
- Kept alcoholic beverages well-stocked and organized to meet the demands of the day.
- Polished glassware, bussed tables and kept all customer areas clean.
- Conducted regular inventory count to keep bar and drink supplies stocked.
Waitstaff/Busser
100 South Italian Steakhouse
Elmhurst, IL
06.2020 - 08.2022
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
- Set up dining room atmosphere and utilized downtime to restock and replenish table items..
- Responsible for table clearing, napkin folding and refilling condiments to reset the tables during and after dining service..
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in resolving guest complaints to maintain complete customer satisfaction.
- Answered customers' questions and recommended items as requested.
Education
Associate of Arts - Film And Media
College of DuPage
Glen Ellyn, IL 05.2020 - 08.2022
Bachelor of Arts - Film And Media Design
Coumbia College
Chicago 12.2020 - Current
Skills
Liquor, beer and wine knowledge
Handling difficult customers
Attending multiple customers
Effective communication
Engaging personality
Highly reliable
Timeline
Bartender
Blarneys Island
05.2022 - 09.2022
Bartender
100 South Italian Steakhouse
08.2021 - 08.2022
Bachelor of Arts - Film And Media Design
Coumbia College
12.2020 - Current
Waitstaff/Busser
100 South Italian Steakhouse
06.2020 - 08.2022
Associate of Arts - Film And Media
College of DuPage
05.2020 - 08.2022