Hardworking Bartender/Busser with experience in large-scale, casual dining restaurants, as well as a fast paced party-bar, music venue . Committed to upholding excellent customer service, with the ability to problem solve in difficult situations. Well versed in serving a number of different cocktails, beers and wines. Excellent interpersonal skills with a history of delivering exceptional services in a fast paced, high volume atmosphere.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Bartender
Blarneys Island
Antioch, IL
05.2022 - 09.2022
Organized bar inventory and followed storage procedures to keep the bar stocked during shift.
Handled simultaneous customer orders and prepared drinks in a timely fashion.
Developed new cocktails to support bar marketing and increase profits.
Followed strict drink measurements to minimize products used and maximize profits.
Washed equipment, barware and glasses after each use.
Collected payments and operated the cash register.
Assisted customers seated at the bar with food and drink orders.
Responsible for arranging, organizing and restocking bottles at the bar.
Checked to ensure the customers meet the legal age requirement.
Dealt with difficult or intoxicated customers in a professional manner.
Mixed various ingredients to make cocktails, served draft and can beer, as well as an assortment of wines.
. Memorized orders to ensure the right orders got to the correct customers.
Bartender
100 South Italian Steakhouse
Elmhurst, IL
08.2021 - 08.2022
Worked the main bar during special events, nights and weekends.
Organized bar inventory and storage procedures to ensure bar was fully stocked.
Performed opening and closing duties, set up for incoming shift, prepared cash drawers and took inventory.
Crafted special drink and cocktail menu items based on the occasion.
Followed alcohol serving procedures (Bassett Training) for preventing guest intoxication.
Adhered to Illinois state laws regarding alcohol services and customer regulations.
Maintained cash drawers and was held accountable for end of shift totals.
Developed new signature cocktails (i.e Goehl Drink) and marketed those items to increase profits.
Kept alcoholic beverages well-stocked and organized to meet the demands of the day.
Polished glassware, bussed tables and kept all customer areas clean.
Conducted regular inventory count to keep bar and drink supplies stocked.
Waitstaff/Busser
100 South Italian Steakhouse
Elmhurst, IL
06.2020 - 08.2022
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
Set up dining room atmosphere and utilized downtime to restock and replenish table items..
Responsible for table clearing, napkin folding and refilling condiments to reset the tables during and after dining service..
Bussed and reset tables to keep dining room and work areas clean.
Assisted in resolving guest complaints to maintain complete customer satisfaction.
Answered customers' questions and recommended items as requested.
Assistant Camp Counselor at Randall’s Island Park Alliance kids summer camp, Randall’s IslandAssistant Camp Counselor at Randall’s Island Park Alliance kids summer camp, Randall’s Island