Summary
Overview
Work History
Education
Skills
Timeline
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Joe Looney

Jonesborough,TN

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

38
38
years of professional experience

Work History

Epic Credentialed Trainer

CSI
Jacksonville, FL
02.2021 - Current
  • Evaluated user competency through post-training assessments, ensuring a thorough understanding of Epic modules.
  • Boosted the effectiveness of training programs by developing customized lesson plans tailored to individual needs and learning styles.
  • Assisted in optimizing clinical documentation processes by offering expert guidance on utilizing Epic''s diverse features.
  • Developed strong relationships with clients as an expert consultant on various aspects of their Epic implementation journey.

Epic Credentialed Trainer

Ettain Group
Charlotte, NC
01.2020 - 11.2020
  • Assisted in optimizing clinical documentation processes by offering expert guidance on utilizing Epic''s diverse features.
  • Developed strong relationships with clients as an expert consultant on various aspects of their Epic implementation journey.
  • Maintained up-to-date knowledge of industry trends and advances in EMR technology, ensuring relevant instruction across all training initiatives.

Medical Assistant

Pulmonary Associates
Johnson City, TN
09.2019 - 12.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

Pain Medicine Associates
04.2019 - 07.2019
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.

Customer Service /Support Administrative Assistant

Walmart Distribution Center
Midway, TN
01.1997 - 07.2018
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Sheet Metal Fabricator

Tonka Coolers
09.1996 - 12.1996
  • Cut, bent and shaped metal sheets and components to meet specific project requirements.
  • Maintained a safe working environment by adhering to strict safety protocols and properly maintaining equipment.
  • Interpreted blueprints, schematics and technical documentation to obtain project instructions and completion requirements.
  • Prioritized tasks effectively, balancing multiple projects simultaneously while ensuring attention to detail and meeting deadlines.

Assembler

John Deere
07.1995 - 02.1996
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.

Assistant Manager

McDonald's
03.1987 - 06.1995
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Greeneville High School
Greeneville, TN

Medical Assisting - Medical Assistant

Ross Medical Education Center
03-2019

Skills

  • Epic software proficiency
  • Clinical documentation
  • Software implementation
  • Assembly and production
  • Problem-solving
  • Attention to detail
  • Repetitive work
  • Workplace safety
  • Manufacturing
  • Product assembly
  • Visual inspection
  • Time management
  • Final assembly processes
  • Accuracy
  • Critical thinking
  • Quality assurance
  • Mechanical assembly
  • Quality assurance controls
  • Skilled in final assembly processes
  • Customer service
  • Active listening
  • Data entry
  • Customer relations
  • Relationship building
  • Computer proficiency
  • Professional telephone demeanor
  • Microsoft outlook
  • Follow-up skills
  • Order processing
  • Administrative support
  • Microsoft Office Suite
  • Stock management
  • Service standard compliance
  • Shipping and logistics
  • Warehousing functions
  • Receiving support

Timeline

Epic Credentialed Trainer

CSI
02.2021 - Current

Epic Credentialed Trainer

Ettain Group
01.2020 - 11.2020

Medical Assistant

Pulmonary Associates
09.2019 - 12.2019

Medical Assistant

Pain Medicine Associates
04.2019 - 07.2019

Customer Service /Support Administrative Assistant

Walmart Distribution Center
01.1997 - 07.2018

Sheet Metal Fabricator

Tonka Coolers
09.1996 - 12.1996

Assembler

John Deere
07.1995 - 02.1996

Assistant Manager

McDonald's
03.1987 - 06.1995

High School Diploma -

Greeneville High School

Medical Assisting - Medical Assistant

Ross Medical Education Center
Joe Looney