Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
38
38
years of professional experience
Work History
Epic Credentialed Trainer
CSI
Jacksonville, FL
02.2021 - Current
Evaluated user competency through post-training assessments, ensuring a thorough understanding of Epic modules.
Boosted the effectiveness of training programs by developing customized lesson plans tailored to individual needs and learning styles.
Assisted in optimizing clinical documentation processes by offering expert guidance on utilizing Epic''s diverse features.
Developed strong relationships with clients as an expert consultant on various aspects of their Epic implementation journey.
Epic Credentialed Trainer
Ettain Group
Charlotte, NC
01.2020 - 11.2020
Assisted in optimizing clinical documentation processes by offering expert guidance on utilizing Epic''s diverse features.
Developed strong relationships with clients as an expert consultant on various aspects of their Epic implementation journey.
Maintained up-to-date knowledge of industry trends and advances in EMR technology, ensuring relevant instruction across all training initiatives.
Medical Assistant
Pulmonary Associates
Johnson City, TN
09.2019 - 12.2019
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Pain Medicine Associates
04.2019 - 07.2019
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Customer Service /Support Administrative Assistant
Walmart Distribution Center
Midway, TN
01.1997 - 07.2018
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Screened applicant resumes and coordinated both phone and in-person interviews.
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Loaded, unloaded, and moved material to and from storage and production areas.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Sheet Metal Fabricator
Tonka Coolers
09.1996 - 12.1996
Cut, bent and shaped metal sheets and components to meet specific project requirements.
Maintained a safe working environment by adhering to strict safety protocols and properly maintaining equipment.
Interpreted blueprints, schematics and technical documentation to obtain project instructions and completion requirements.
Prioritized tasks effectively, balancing multiple projects simultaneously while ensuring attention to detail and meeting deadlines.
Assembler
John Deere
07.1995 - 02.1996
Increased production efficiency by assembling components quickly and accurately.
Enhanced workplace safety by maintaining a clean and organized work area at all times.
Maintained high-quality standards with thorough inspections of assembled parts.
Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
Assistant Manager
McDonald's
03.1987 - 06.1995
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Greeneville High School
Greeneville, TN
Medical Assisting - Medical Assistant
Ross Medical Education Center
03-2019
Skills
Epic software proficiency
Clinical documentation
Software implementation
Assembly and production
Problem-solving
Attention to detail
Repetitive work
Workplace safety
Manufacturing
Product assembly
Visual inspection
Time management
Final assembly processes
Accuracy
Critical thinking
Quality assurance
Mechanical assembly
Quality assurance controls
Skilled in final assembly processes
Customer service
Active listening
Data entry
Customer relations
Relationship building
Computer proficiency
Professional telephone demeanor
Microsoft outlook
Follow-up skills
Order processing
Administrative support
Microsoft Office Suite
Stock management
Service standard compliance
Shipping and logistics
Warehousing functions
Receiving support
Timeline
Epic Credentialed Trainer
CSI
02.2021 - Current
Epic Credentialed Trainer
Ettain Group
01.2020 - 11.2020
Medical Assistant
Pulmonary Associates
09.2019 - 12.2019
Medical Assistant
Pain Medicine Associates
04.2019 - 07.2019
Customer Service /Support Administrative Assistant