Joe Murphy
Austin
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Steiner Ranch Steakhouse. Proven ability to enhance guest experiences through menu memorization and suggestive selling, fostering repeat business. Adept at multitasking in high-volume settings while maintaining cleanliness and order accuracy, ensuring a welcoming atmosphere for all patrons.
Overview
2026
2026
years of professional experience
Work History
Server
Steiner Ranch Steakhouse
Austin, TX
08.2016 - Current
- Assisted with menu knowledge, enhancing guest experiences through informed recommendations.
- Maintained cleanliness and organization of dining area, ensuring inviting atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Supported team during peak hours, effectively managing multiple tables and customer needs.
- Adapted quickly to changes in menu and daily specials, informing guests promptly.
- Participated in training sessions to improve service techniques and operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Chuy's Tex-Mex
Austin, TX
08.2015 - 08.2016
Server
Chuy's Tex-Mex
Houston, TX
2011 - 2015
Education
Bachelor of Arts - Fine Arts
The Art Institute of Houston
TX05.2015
High School Diploma -
Jersey Village High School
Houston, TX05.2008
Skills
- Strong work ethic
- Exceptional customer service
- Cleanliness standards
- Menu memorization
- Order accuracy
- Tableside etiquette
- Food sales and promotion
- Wine service
- Banquet coordination
- Server training
- Team leadership
Timeline
Server
Steiner Ranch Steakhouse
08.2016 - Current
Server
Chuy's Tex-Mex
08.2015 - 08.2016
Server
Chuy's Tex-Mex
2011 - 2015
Bachelor of Arts - Fine Arts
The Art Institute of Houston
High School Diploma -
Jersey Village High School