Joe Oquendo
Lewisville,TX
Summary
Motivated and hard-working individual with a strong coachable nature and relentless drive for success. Aspiring to continuously evolve both professionally and personally, dedicated team player seeking a company to establish long-term roots in and advance alongside its growth trajectory. Committed to delivering high-quality work and consistently aiming for excellence in all endeavors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Technician
Dial One Johnson Plumbing Heating and Cooling
05.2023 - Current
- Preform Preventative maintenance.
- Recommended repairs and upgrades based on findings in routine maintenance.
- Mentored apprentice technician in performing maintenance and diagnostics.
- Diagnose single stage and multistage residential hvac equipment.
- Convert service to sales and sell complete hvac systems.
Service Technician
Lex Air Conditioning
11.2022 - 05.2023
- Preform preventative maintenance.
- Inspected heating and cooling equipment to diagnose operational issues.
- Communicated diagnostic results to customers and detailed necessary repair, replacement, and preventive actions.
- Diagnose and repair single, two stage, and fully communicating variable speed equipment.
Service Technician
Max Mechanical
03.2020 - 11.2022
- Conducted preventive maintenance and addressed unscheduled service calls to ensure optimal performance of residential air conditioning systems.
- Traveled to a customer's home on pre-set appointment using company vehicle.
- Educated customers on necessary repairs, potential causes of issues, and steps needed to be taken to prevent reoccurring issues.
Education
HVACR
Arlington Career Institute
Grand Prairie, TX02.2020
High School Diploma -
Irving High School
Irving, TX06.2016
Skills
- Communicate with customers clearly and effectively about repairs and recommendations based on findings
- Ability to diagnose two stage and variable speed equipment
- Convert service to sales and close sales
- Ability to manage schedule and service in a timely manner
Certification
- EPA universal
- NATE heat pump
- NATE conventional ac
- NATE gas furnace
Timeline
Service Technician
Dial One Johnson Plumbing Heating and Cooling
05.2023 - Current
Service Technician
Lex Air Conditioning
11.2022 - 05.2023
Service Technician
Max Mechanical
03.2020 - 11.2022
HVACR
Arlington Career Institute
High School Diploma -
Irving High School
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