Joe Paccione
Fishers,IN
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Strong record of surpassing organizational goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Assistant General Manager
Costco Wholesale Corp
11.2001 - Current
- Oversee 200+ employees and help run a $170 Million a year building .
- Motivated, trained, and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed budget implementations, employee reviews, training, schedules.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies.
Education
Associate of Science - Business Management
Robert Morris University - Illinois
Chicago, ILSkills
- Business Operations Knowledge
- Hiring and Recruitment
- Operations Management
- Employee Relations
- Workflow Coordination
- Team Leadership Expertise
- Financial Reporting
- Budget Control
- Food Safety and Sanitation
- Inventory Control
Timeline
Assistant General Manager
Costco Wholesale Corp
11.2001 - Current
Associate of Science - Business Management
Robert Morris University - Illinois
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