JOE R. PINAL
San Antonio,TX
Summary
Motivated and experienced Material Damage and Field Appraiser with a strong drive to succeed in a fast-paced and deadline-driven professional environment. Utilizes high-level negotiation skills to effectively resolve claims and ensure the satisfaction of all involved parties. Possesses comprehensive knowledge of claims adjustment, specializing in auto appraisals including fire, theft, and total loss inspections for various vehicles such as Tractor Trailers, RVs, Buses, and Motorcycles. Additionally, brings extensive experience as a Body and Paint Technician in the Auto/Commercial Vehicles industry. Recognized for expertise in material damage assessment, focusing on accurate and efficient appraisals. Demonstrates strong analytical skills and deep understanding of industry standards. A collaborative team player who easily adapts to changing demands. Known for reliability and consistently achieving high-quality results. Proficient in damage estimation, report preparation, and negotiation with stakeholders.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Material Damage Appraiser II
MGA Gainsco Insurance
05.2015 - Current
- Examines damaged vehicles to determine the extent of structural, body, mechanical, electrical, or interior damages
- Provide and review cost of repairs and estimates with repair shops to secure agreed cost and estimated completion dates
- Manage rental for member and claimant
- Performs break even analysis to determine total loss vs repair
- Conditions and determines salvage value on total loss vehicles
- Desk reviews completed estimates and supplements with photos provided
- Plans routes and travels to sites in a timely manner, using standard guidelines to inspect vehicles
- Documents all needed information and claims outcome using Guidewire Claims
- Volunteers for weekend , after hours and CAT duty
Material Damage Appraiser
Loya Insurance Group
02.2006 - 04.2015
- Assessed complex claims and accurately determined value of damages.
- Collaborated with repair facilities to negotiate cost-effective repairs, ensuring high-quality workmanship for clients.
- Managed multiple assignments simultaneously while maintaining a high level of attention to detail and accuracy.
- Evaluated total loss vehicles efficiently by assessing damage, calculating repair costs, and determining salvage value.
- Assessed catastrophe field claims
Education
Associates Degree - Collision/Refinishing Repairs
Texas State Technical College
Waco, TX01.1994
Skills
- Automobile appraisals to include all total loss steps
- Strong interpersonal and communication skills
- Teamwork and Collaboration
- Critical thinker
- Member and Claimant Service oriented
- Ability to manage own time while prioritizing multiple tasks
- Effective negotiating skills
- Knowledge with CCC One, Mitchell and Guidewire Claims
- Hands on Body and Paint skills
- Establish the physical damage claim value of assigned losses
- I-Car Certified
- Bilingual communicates English and Spanish
- Extensive experience with Catastrophe Claims
Certification
Licensed in Texas,Florida,New Mexico,Oklahoma and South Carolina
Timeline
Material Damage Appraiser II
MGA Gainsco Insurance
05.2015 - Current
Material Damage Appraiser
Loya Insurance Group
02.2006 - 04.2015
Licensed in Texas,Florida,New Mexico,Oklahoma and South Carolina
Associates Degree - Collision/Refinishing Repairs
Texas State Technical College
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