Joe Sangsumrong
Ottawa,ON
Summary
Dynamic professional with extensive experience in operational efficiency and team leadership. Skilled in analyzing performance metrics and collaborating with cross-functional teams to implement best practices, driving significant improvements in fulfillment center activities.
Overview
1
1
Certificate
24
24
years of professional experience
Work History
Process Assistant
Amazon
Ottawa, ON
12.2020 - Current
- Streamlined process workflows to enhance operational efficiency across fulfillment center activities.
- Trained and mentored new team members on standard operating procedures and safety protocols.
- Analyzed performance metrics to identify areas for improvement in order accuracy and productivity.
- Collaborated with cross-functional teams to implement best practices for inventory management and control.
IT Manager
Satcom Global
Bangkok, Thailand
06.2002 - 04.2020
- Led IT strategy development for operational efficiency and system integration across departments.
- Managed cross-functional teams to implement new software solutions, enhancing project delivery timelines.
- Oversaw budget planning and resource allocation, optimizing expenditure on IT initiatives.
- Directed cybersecurity protocols, safeguarding company data against potential threats and breaches.
- Manage Central IT Helpdesk supporting Offices in Asia Region.
Education
No Degree - Computer And Information Systems
Willis College
Kanata, ON01-2001
Skills
- Safety management
- Workflow management
- Assignment delegation
- Management assistance
Accomplishments
- Achieved system migration from Windows 95 to Windows XP by completing system upgrade with accuracy and efficiency.
Certification
Project Management
Timeline
Process Assistant
Amazon
12.2020 - Current
IT Manager
Satcom Global
06.2002 - 04.2020
No Degree - Computer And Information Systems
Willis College