Joe Sapienza
Blacksburg,VA
Summary
Adaptable professional with experience in the hospitality industry, skilled in managing multiple tasks and prioritizing guest needs. Proven ability to support team members and maintain high service standards, contributing to an outstanding dining experience.
Overview
5
5
years of professional experience
Work History
Server
Cabo Fish Taco
Blacksburg, VA
03.2025 - Current
- Delivered exceptional customer service, ensuring prompt and accurate order processing.
- Managed multiple tables simultaneously, prioritizing guest needs and satisfaction.
- Assisted in training new servers on menu items and service protocols.
- Completion tasks and maintenance of customer satisfaction in a fast paced environment.
Host
Cabo Fish Taco
Blacksburg, VA
03.2023 - 03.2026
- Managed waitlist efficiently, optimizing table turnover and guest satisfaction.
- Collaborated with servers to communicate guest needs and enhance dining experience.
- Monitored dining room for cleanliness and organization, maintaining high standards.
Courtesy Clerk
Kroger
Blacksburg, VA
09.2021 - 03.2023
- Assisted customers with inquiries to enhance shopping experience.
- Processed transactions efficiently at checkout, ensuring accuracy and speed.
- Maintained cleanliness and safety standards throughout store environment.
Education
Bachelor of Science - Biochemistry
Virginia Polytechnic Institute of Virginia
Blacksburg, VA05.2029
High School Diploma -
Blacksburg Highschool
Blacksburg, VA05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Effective multitasking
Timeline
Server
Cabo Fish Taco
03.2025 - Current
Host
Cabo Fish Taco
03.2023 - 03.2026
Courtesy Clerk
Kroger
09.2021 - 03.2023
Bachelor of Science - Biochemistry
Virginia Polytechnic Institute of Virginia
High School Diploma -
Blacksburg Highschool