Joe Sedillo
Phoenix,AZ
Summary
Dedicated hospitality professional with 8+ years of experience in high-volume, fast-paced environments, complemented by strong operations management capabilities. Proven track record in delivering exceptional guest experiences through personalized service, expert beverage knowledge, and strategic upselling. Skilled in streamlining workflows, training team members, and supporting day-to-day operations to improve efficiency and service quality. Adaptable and detail-oriented, with the ability to quickly learn new systems, menus, and service standards. Recognized for fostering teamwork, maintaining high performance under pressure, and consistently exceeding customer and organizational expectations across hospitality and service-driven industries.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Manager
Marriott
10.2025 - Current
- Oversaw daily operations ensuring adherence to brand standards and operational efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Bartender
Thirsty Lion
03.2025 - 03.2026
- Delivered fast, accurate bartending service during high-volume game days, efficiently managing large crowds and maintaining strong team communication
- Maintained exceptional attention to detail through precise drink preparation, accurate cash handling, and consistent adherence to venue standards and procedures.
Bartender
Fat Olives Restaurant
09.2022 - 02.2025
- Expert in crafting classic and contemporary cocktails with speed and precision
- Strong knowledge of wine varietals, beer styles, and spirit profiles
Server/Bartender
33 Taps
11.2020 - 08.2022
- Processed orders and payments using POS system terminals and registers.
- Educated guests about menus and daily specials, skillfully driving sales of target items.
Banquet Server
Macayo's Cantina
05.2019 - 09.2020
- Delivered superior guest service by proactively anticipating guest needs.
- Prepared events by arranging tables and service for up to 100 guests.
Server
Olive Garden
11.2017 - 04.2019
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
Education
Associates - Motion Picture and TV Production
Scottsdale Community College
AZ12.2020
High school diploma - undefined
Flagstaff High school
AZ05.2017
Skills
- Time Management
- Team Orientated
- Customer Service
- Interpersonal Skills
- Problem-Solving
- Leadership
- Communication Skills
- Operations management
Certification
- Arizona Title 4 Alcohol Server
- Seller Certification Arizona Food Handler Card
Timeline
Operations Manager
Marriott
10.2025 - Current
Bartender
Thirsty Lion
03.2025 - 03.2026
Bartender
Fat Olives Restaurant
09.2022 - 02.2025
Server/Bartender
33 Taps
11.2020 - 08.2022
Banquet Server
Macayo's Cantina
05.2019 - 09.2020
Server
Olive Garden
11.2017 - 04.2019
High school diploma - undefined
Flagstaff High school
Associates - Motion Picture and TV Production
Scottsdale Community College
PERSONAL INFORMATION
Work Permit: Authorized to work in the US for any employer