JOE SHAFNER

- Targeted senior living and post-acute facilities to drive business growth.
- Utilized networking, web research, cold outreach, and email strategies to source potential leads.
- Established relationships with key decision-makers at target facilities.
- Consistently met benchmarks of handling 60 calls and sending 50 emails while leveraging CRM for performance tracking.

- Led the team in generating the most referrals and training sessions over multiple months.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Crafted methods to enhance revenue streams and customer loyalty.

- Achieved highest sales volume for multiple product lines consistently over several months.
- Negotiated prices, terms of sales, and service agreements with customers.
- Regularly met or exceeded established sales goals by implementing strategic closing techniques.
- Surpassed set company targets through upselling and cross-selling products to customers.