Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joe Stephens

Hiawatha,IA

Summary

Proven marketing professional with a track record of driving growth and enhancing online presence for West Music through expert SEO, content optimization, and market research. Skilled in content marketing and fostering customer trust, consistently exceeding sales targets. Excels in collaborative environments, bringing creativity and strategic insights to elevate brand engagement and performance.

Overview

5
5
years of professional experience

Work History

Ecommerce Marketing Associate

West Music
07.2023 - Current
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Adhered to SEO best practices while designing sites.
  • Developed user-friendly web forms with validation and error handling.
  • Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions.
  • Developed and trained team members in automation programs and processes enriched with AI.
  • Managed product enrichment and data analytics for commerce marketplaces.

Marketing Assistant

Namify
09.2021 - 04.2023
  • Created engaging content for Linkedin, Facebook, and Instagram.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Set up product shots and selected props, styling, and lighting.
  • Oversaw over 200 photography projects and initiatives in 2022.
  • Handled lighting, composition and photo styling.
  • Digitally edited photos to enhance appearance.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Applied animation techniques to create dynamic visual elements.

Account Manager

Fortis Solutions
09.2019 - 09.2021
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed, maintained and utilized diverse client base.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Consulted with businesses to supply accurate product and service information.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Education

Bachelor of Arts - Communications

Brigham Young University
Provo, UT
04-2019

Skills

  • Content marketing
  • Marketing automation
  • New market research
  • Campaign execution
  • Content optimization
  • Social Media Marketing
  • Product marketing
  • Analytics and SEO
  • Report Generation
  • Copywriting

Languages

Portuguese
Professional Working

Timeline

Ecommerce Marketing Associate

West Music
07.2023 - Current

Marketing Assistant

Namify
09.2021 - 04.2023

Account Manager

Fortis Solutions
09.2019 - 09.2021

Bachelor of Arts - Communications

Brigham Young University

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Joe Stephens