Joe Streets
Manager
Show Low,AZ
Summary
Organized simultaneous office functions and direct administrative personnel to meet needs of 103 professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
37
37
years of professional experience
Work History
Store Leader
Speedway Gas Station
Payson, AZ
08.2023 - Current
- Planned optimal workflow through successful scheduling and task delegation.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Elevated team performance with motivational approach and excellent training abilities.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
Veteran Education Initiative Associate
| TISTA Tech
Remote, AZ
04.2023 - 10.2023
- Position was a short-term, non-exempt temporary position as a member of the Veteran's Experience Initiative. I Served on Community Forward’s Veteran Committee and provided advice on ways to improve the Veteran community experience through TISTA’s philanthropic, business and client projects.
- Placed into the TISTA Data Analyst Training program as a member of the Project Management Training Path. This program included Data Analyst training through internal company pipeline as well as professional certification through Google.
- Supported the improvement of services and solutions that incorporate the Veteran perspective.
Supervisor of Operations
US Postal Office
Show Low, AZ
10.2018 - 10.2022
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Developed and maintained relationships with external vendors and suppliers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Interceded between employees during arguments and diffused tense situations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Completed bi-weekly payroll for 40 employees.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of all postal products and services.
- Kept high average of performance evaluations.
- Monitored front areas so that questions could be promptly addressed.
City Letter Carrier
US Post Office
Surprise, AZ
11.1997 - 10.2018
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Picked up outgoing mail from letter boxes and in person from customers.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Planned and cased mail in sequence of delivery for designated route.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Handled mail and packages with care to prevent damage during delivery.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Distributed mail on foot to residences and businesses, delivering to approximately 764 customers per shift.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Construction Worker
Barrett Homes Contractors
Phoenix, AZ
09.1996 - 11.1997
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated power equipment to move materials and promote job efficiency.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Assisted with successful, time-sensitive renovations of various structures.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Observed safety regulations on job sites to minimize accidents.
- Measured dimensions of finished pieces for conformance to specifications.
- Followed blueprints and diagrams to complete projects according to specifications.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
Munitions Systems Specialist
USAF
Luke AFB, AZ
11.1986 - 11.1996
- Coordinated and distributed exposure and contamination control procedures.
- Collaborated with colleagues in developing and refining maintenance procedures.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Moved, stored, inspected, assembled all varieties of explosive ordinance.
Education
High School Diploma -
Rosamond High School
Rosamond, CA06.1986
Skills
- Maintaining Compliance
- Health Information Policy and Procedure Development
- Business Planning
- Business Development Understanding
- Interpersonal Communications
- Process Improvement Strategies
- Quality Assurance and Control
- Recruiting and Hiring
- Workflow Planning
- Employee Relations
- Leadership
- Operation Monitoring
- Staff Training
Timeline
Store Leader
Speedway Gas Station
08.2023 - Current
Veteran Education Initiative Associate
| TISTA Tech
04.2023 - 10.2023
Supervisor of Operations
US Postal Office
10.2018 - 10.2022
City Letter Carrier
US Post Office
11.1997 - 10.2018
Construction Worker
Barrett Homes Contractors
09.1996 - 11.1997
Munitions Systems Specialist
USAF
11.1986 - 11.1996
High School Diploma -
Rosamond High School