Joe Zinerco
West Babylon,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
35
35
years of professional experience
Work History
Quality Control Advisor
Dodge Chrysler Jeep RAM
Suffolk county , NY
05.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with others to discuss new opportunities.
- Delivered products to customer locations on time.
- Performed quality controlled inspections and test drive all recently purchased and comeback vehicles to ensure they are properly fixed the first time.
Auto Repair Shop Owner
Self Employed Services
West Babylon, NY
08.1996 - 03.2020
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Evaluated, repaired and aligned vehicle suspensions.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Monitored shop equipment to maintain safe working condition.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Kept detailed records of repairs, labor involved and parts used.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
Furniture Assembler
City Wide Office Furniture
Manhattan, NY
09.2007 - 11.2009
- Maintained clean and organized workspace with tools necessary for quick assembly.
- Followed precise instructions for error-free assembly and maximum customer satisfaction.
- Reported problems with assembly instructions or missing items to management.
- Checked outbound furniture for damages and conformance with quality standards.
- Kept adequate supply of screws, bolts and other components to finish assemblies.
- Evaluated problems with assembled furniture and implemented skilled fixes for structural and cosmetic concerns.
- Assessed work for errors or compliance issues and made corrections or modifications.
- Measured and marked cutting lines on materials and products.
Education
High School Diploma -
North Babylon High School
North Babylon, NY06.1984
Skills
- Customer Service
- Work Orders and Documentation
- Electrical System Maintenance
- Coordination with Service Team
- Multitasking and Prioritization
- Work Area Cleanliness
- Willing to Learn
- Attention to Detail
- Hardworking and Dedicated
- Problem Solving
- Mechanical Troubleshooting
- Parts Repair and Refurbishment
Timeline
Quality Control Advisor
Dodge Chrysler Jeep RAM
05.2023 - Current
Furniture Assembler
City Wide Office Furniture
09.2007 - 11.2009
Auto Repair Shop Owner
Self Employed Services
08.1996 - 03.2020
High School Diploma -
North Babylon High School
References
References available upon request.