Summary
Overview
Work History
Education
Skills
Interests
Timeline
AssistantManager

Joel Billiar

Seattle,WA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Regal Cinemas
Seattle, WA
10.2018 - Current
  • Supervised all daily operations to ensure smooth film screenings and customer satisfaction.
  • Maintained professional communication via multiple phone lines and official company email for customer, vendor, and corporate contacts.
  • Trained and mentored staff on customer service protocols and operational procedures.
  • Crisis management.
  • Coordinated scheduling for staff to ensure adequate coverage during peak times.
  • Managed conflict resolution effectively, maintaining a positive environment for employees and patrons.
  • Recruited, interviewed, hired, and onboarded new employees to maintain adequate staffing levels.

Store Clerk

Bartell Drugs Corporation
Seattle, WA
08.2015 - 08.2018
  • Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
  • Maintained accurate inventory records, ensuring product availability and minimizing discrepancies.
  • Operated Photography Development equipment.
  • Organized and maintained inventory of employee photographs.

Education

Associate of Arts - General Studies

Clark College
Vancouver, Washington, WA
11-2015

Skills

  • Customer service
  • Team leadership
  • Staff training and development
  • Workload management
  • Operations management
  • Multitasking and organization
  • Compliance

Interests

  • Photography and photo editing
  • Gardening

Timeline

Assistant Manager

Regal Cinemas
10.2018 - Current

Store Clerk

Bartell Drugs Corporation
08.2015 - 08.2018

Associate of Arts - General Studies

Clark College