JOEL BRIONES

• Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
• Boosted revenues by upselling and cross-selling products to new and established customers.
• Immediately addressed problems with customers to promote speedy resolution.
• Generated leads and cold called customers each week to set up appointments and bring in new business.
• Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

References:Addison Mercado supervisor

• Transported inventory items to appropriate locations.
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
• Packed items into appropriate containers for shipment.
• Used hand-held scanners and physical logs to accurately track item movements.

References: Nancy A. Messina PDI Supervisor

• Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools.
• Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects.
• Read and interpreted plans, instructions and specifications to determine work activities.
• Measured, marked and recorded openings and distances to designate areas for construction work.