Summary
Overview
Work History
Education
Skills
Timeline
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Joel Canizales

Miami,FL

Summary

I am motivated individual with excellent customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

30
30
years of professional experience

Work History

Sales Representative

FERGOSA INC.
01.2017 - 07.2023
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Negotiated contracts with clients and developed relationships with key personnel.

Sales Representative

ATLANTIC ENGINEERING AND CONSTRUCTION COMPANY
08.2004 - 10.2016
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Senior Sales Executive

ROLLINGSHIELD INC
07.1993 - 02.2004
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Developed relationships with high-profile clientele by successfully employing wholesale techniques.
  • Performed corporate training procedures to educate 10 new employees on wholesale and retail and logistics,manufacturer,shipping,installation.
  • Recognized and resolved compound problems that effected upper-level management and business initiatives.

Education

Associate of Science - Business Administration

Miami Dade College
Miami, FL
06.1995

High School Diploma -

Coral Gables Senior High School
Coral Gables, FL
05.1991

Skills

  • Multitasking Abilities
  • Spanish Speaking
  • Team Leadership
  • Contract Negotiation
  • Relationship Cultivation
  • Territory Management
  • Product or Services Sales
  • Client Account Management
  • Entrepreneurial Mindset
  • Customer Service and Assistance
  • Phone and Email Etiquette
  • Remote Office Availability
  • Territory Assignments

Timeline

Sales Representative

FERGOSA INC.
01.2017 - 07.2023

Sales Representative

ATLANTIC ENGINEERING AND CONSTRUCTION COMPANY
08.2004 - 10.2016

Senior Sales Executive

ROLLINGSHIELD INC
07.1993 - 02.2004

Associate of Science - Business Administration

Miami Dade College

High School Diploma -

Coral Gables Senior High School

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Joel Canizales