Joel Cartagena
Perth Amboy ,New Jersey
Summary
Dynamic leader with a proven track record at The Home Depot Distribution Center, enhancing customer satisfaction and employee performance through innovative training programs and effective staff management. Excelled in complex problem-solving and fostering teamwork, significantly improving operational efficiency. Skilled in inventory control and relationship building, demonstrating adaptability and a goal-oriented approach.
Overview
3
3
years of professional experience
Work History
Supervisor
The Home Depot Distribution Center
07.2021 - 08.2024
- Increased customer satisfaction with streamlined service procedures.
- Conducted performance reviews to support employee development.
- Developed training programs for enhanced employee performance.
- Coordinated cross-functional projects to achieve organizational goals.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Grado Asociado - Consejería Cristiana
Universidad Pentecostal Mizpa
Rio Piedras, Puerto Rico06.2017
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Complex Problem-solving
- Inventory control
- Staff development
- Team building
- Relationship building
- Policy enforcement
- Priority management
- Inventory oversight
- Safety protocols
- Task delegation
- Quality control
- Teamwork and collaboration
- Multitasking Abilities
- Adaptability and flexibility
- Active listening
- Problem-solving aptitude
Languages
Ingles
Native or Bilingual
Timeline
Supervisor
The Home Depot Distribution Center
07.2021 - 08.2024
Grado Asociado - Consejería Cristiana
Universidad Pentecostal Mizpa
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