Joel Chavez
Sparks,NV
Summary
Self-motivated sales professional with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
19
19
years of professional experience
Work History
Automotive Sales Consultant
Acura Of Reno
07.2023 - 03.2024
- Negotiated purchase prices and explained sales, warranty and optional products.
- Maximized sales opportunities, remaining focused on goals and expectations.
- Utilized CRM software to manage accounts, track progress, and generate reports.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Car Salesman/Sales Manager
MTN West Auto
04.2005 - 06.2023
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by bringing in top sales numbers.
- Maintained compliance with all service, quality, and regulatory standards.
- Responded to customer enquiries via telephone and email.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Completed registration paperwork and sales documentation.
- Used CRM and other sales tools to guide overall sales strategy.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Answered telephone and email inquiries from potential customers.
Education
High School Diploma -
Earl Wooster High School
Reno, NVSkills
- Upselling strategies
- Consultative techniques
- Time Management
- Product and Service Knowledge
- Sales and Marketing
- Negotiations strength
- Customer Oversight
Timeline
Automotive Sales Consultant
Acura Of Reno
07.2023 - 03.2024
Car Salesman/Sales Manager
MTN West Auto
04.2005 - 06.2023
High School Diploma -
Earl Wooster High School