Joel Del Campo
El Paso,TX
Summary
Dedicated and detail-oriented Field Technician with 10+ years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Sales Representative
TruGreen LandCare
06.2023 - Current
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Monitored competitor activities to maintain competitive advantage.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Built relationships with customers to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Met existing customers to review current services and expand sales opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Field Technician
Sleep Number Corporation
09.2022 - Current
- Loaded box truck with product after scanning and inspection of all boxes received
- Called all customers to insure delivery and set up time was correct
- Educated customers about company's products and services to present service upgrade opportunities.
- Instructed and trained customers on usage and operation to improve equipment performance.
- Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- If any problems would arise, I would control situations and use multiple apps on phone to get customers new parts and fix problems.
Driver
Premier Courier
09.2021 - 08.2022
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Delivered customer orders and collected payments to keep accounts current.
- Reviewed work orders to perform freight movement and deliveries.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Checked vehicle after shift for damage.
Heavy Equipment Operator
Diamond Tank Rentals
12.2017 - 12.2019
- Followed safety regulations while operating equipment to achieve safe conduct.
- Operated excavators and other construction equipment to properly grade land.
- Operated front end loader to move dirt and different base materials.
- Supervised a crew of up to 10 employees
- Cleaned up oil, water, and hazardous material spills
- Was in charge of keeping roads clean and smooth using multiple heavy equipment
- Called 811 for dig test and other oil field companies to make sure we had a safe work environment
Heavy Equipment Operator
Onyx Contractors
11.2011 - 12.2017
- Followed safety regulations while operating equipment to achieve safe conduct.
- Operated excavators and other construction equipment to properly grade land.
- Operated front end loader to move dirt and different base materials.
- Was in charge of caliche pits and truck drivers
- Would keep count of truck loads to ensure dirt, rock and caliche payments were correct
- Used multiple equipment to correctly complete oil rig locations
Education
Some College (No Degree) - Criminal Justice
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Del Valle High School
Del Valle, TX05.2007
Skills
- Materials Management
- Quality Assurance Controls
- Heavy Machinery
- Workplace Safety
- Following Safety Practices
- Construction Knowledge
- Troubleshooting and Diagnostics
- Inventory Oversight
- PPE Use
- Active Listening
- Supervision & Leadership
- Good Work Ethic
- Flexible Schedule
- Relationship Building
- Negotiation
- Adaptable and Flexible
- Retail Metrics and Goals
- Positive Customer Engagement
- Goal-Driven
- Product and Service Knowledge
Timeline
Sales Representative
TruGreen LandCare
06.2023 - Current
Field Technician
Sleep Number Corporation
09.2022 - Current
Driver
Premier Courier
09.2021 - 08.2022
Heavy Equipment Operator
Diamond Tank Rentals
12.2017 - 12.2019
Heavy Equipment Operator
Onyx Contractors
11.2011 - 12.2017
Some College (No Degree) - Criminal Justice
Southern New Hampshire University
High School Diploma -
Del Valle High School
Similar Profiles
Jerrold WrightJerrold Wright
Lawn Specialist at TruGreen LandCareLawn Specialist at TruGreen LandCare
Christopher NeuChristopher Neu
Inside Sales Representative at TruGreen LandCareInside Sales Representative at TruGreen LandCare
Kevin Robinson Jr.Kevin Robinson Jr.
Lawn Care Specialist at TruGreen LandCareLawn Care Specialist at TruGreen LandCare
Trenton FarleyTrenton Farley
Lawn Care Technician at TruGreen LandCareLawn Care Technician at TruGreen LandCare
Megan QuianMegan Quian
Tutor at Friends And Family MembersTutor at Friends And Family Members